You need unique and specific skills such as a high level of customer service, communication skills, cultural awareness, ability to multitask, work well in a team and be flexible to be successful in this industry. Doing a bachelor’s degree in business management or administration may give you the skills required for the management-level job, which may not be suitable for a job in the hotel industry.
Keeping the fact mentioned above in mind, choose a Certificate/ Diploma or degree in Hotel Management program. Qualifications such as level 3 impart the knowledge related to the specific areas like types of accommodation, guest management and marketing management. Similarly, level 4 diploma offers essential quality control theory and basic overview of hotel accountancy and duties of food and beverage, human resource, front desk, and back-office operation.
With these nationally-recognised qualifications and skills, you can bag a lucrative career in this sector.