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Business Management Level-5

QUALIFI Level 5 Extended Diploma in Business Management

Awarding Body: QUALIFI 12–14 Months Min. 240 Credits 100% Online

The Level 5 Extended Diploma in Business Management is combination of both the Level 4 and Level 5 Diplomas.

The Level 5 Extended Diploma in Business Management has been meticulously created to cater to the needs of current and upcoming business managers. The course is intended not only to develop the individuals but also to provide recognition and professionalism upon the management sectors. By pursuing this course, you can aim for a more comprehensive understanding of the business world and further their careers to reach senior positions. The course encompasses a diverse range of modules, including Communications in Organisations, Leadership and the Organisation, Financial Awareness, Managing Change, Business Operations, Developing Teams, Responding to the Changing Business Environment, Effective Decision Making, Business Development, Business Models and Growing Organisation, Customer Management and Risk Management and Organisations. This comprehensive curriculum is designed to equip you with the knowledge and skills necessary to thrive in the dynamic and challenging field of business management.

The course addresses complex and challenging organisational issues and opportunities, providing a real-world and action-based approach to develop and test your workplace experience and abilities. You will have the opportunity to make judgments, offer creative solutions, and respond effectively to organisational challenges. If you have a strong drive to advance in your chosen career and business pathway, you will derive substantial benefits from this course.

Upon successful completion of the course you will receive a recognised UK Qualification which will allow you to progress to further studies or directly into employment.

At a Glance
Who is it for?
Individuals working in or entering business roles who want to build in-depth knowledge and practical skills across the full range of management and business operations disciplines.
Avg. Completion Time
12–14 Months, studying at your own flexible pace.
Support Period
18 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study QUALIFI Level 5 Extended Diploma in Business Management?

The course aims to develop and reward todays and future business managers. After studying this course, it is envisaged that you bring recognition and professionalism to the management sectors. The course provides you with the opportunity to build a career in business by gaining a deeper knowledge of the industry and supporting your progression into senior positions.

Upon completing this course, you will be able to:

  • apply analytical and evaluative techniques to business in private and public sectors
  • enhance analytical and evaluative skills relating to business across a number of industries
  • ability to recognise and reflect on the process of personal learning and development which facilitates the enhancement of key personal, sociable and other transferable skills
  • enhance your self-reflection, analytical, intellectual and transferable skills
  • enable progression to the second year of a degree or related professional qualification
What is included in QUALIFI Level 5 Extended Diploma in Business Management?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
18-Month Support Period

 Full access for 18 months from enrolment.

Who is it for?

 The QUALIFI Level 5 Extended Diploma in Business Management is designed for individuals working within, or looking to enter, business or management roles who want to build a broad and in-depth understanding of management principles, business operations, and organisational strategy.

  • Junior and middle managers seeking a comprehensive, recognised qualification to formalise their skills.
  • Individuals working towards a career in business management, operations, or strategy.
  • Employees identified for progression into departmental or operations management roles.
  • Career changers looking for a structured, in-depth entry route into business management.
Aspiring Business Managers Middle Management Staff Business Sector Career Changers Operations and Strategy Professionals
Course Benefits

By completing this certification course, you will be able to:

  • develop your awareness of organisational, personal, team and external communications.
  • develop your interpersonal communication with an emphasis on analysing your own personal style to empower and improve personal communication skills
  • appreciation of leadership skills and their importance at all levels in organisations and for specific purposes.
  • critically evaluate the financial systems, processes and procedures in your own organisations.
  • develop an understanding of the issues and practices involved in the management of change and those activities that contribute to positive organisational change
  • develop an understanding of the issues relating to the management of activities with a particular focus on problem solving
  • identify the skills and potential of teams and individuals.
  • identify number of dynamic factors that affect how an organisation operates and the change in management that is required
  • equips you with the means to manage the process of decisionmaking rather than the outcome or decision itself.
  • provide you with the knowledge and skills to research a market and plan a development strategy such as the launch of a new business model, new enterprise, product or service line
  • introduce the concept of working for and managing creatively within a smaller growth organisation
  • develop skills to support your ability to understand business strategy and development with an emphasis on business growth.
  • develop your skills and practices to retain and improve customer retention and relationships.
  • identify risk and risk management strategies

Why Choose Qualifi Qualifications at SBTL?

Qualifi is a UK Awarding Organisation recognised by Ofqual and is set up to respond to the changing needs of learners and employers both at home and abroad. Qualifi produces consistent, credible qualifications with international recognition across numerous industries and professions.

Key reasons to choose Qualifi Qualifications:

  • Ofqual Recognised — Official Ofqual recognition means every Qualifi award meets exacting national standards.
  • Globally Recognised — Employers, institutions, and universities around the world recognise Qualifi qualifications, giving them value well beyond the UK.
  • University Progression Pathways — Built to support entry onto undergraduate and postgraduate programmes at universities worldwide.
  • Industry-Relevant — Shaped in partnership with sector skills councils, professional bodies, and employers so content reflects genuine workforce demands.
  • Broad Portfolio — Spanning Leadership, Management, Business, Health and Social Care, IT, and more, to suit varied career paths.
  • Rigorous Quality Standards — Developed and awarded with a strong emphasis on consistency, integrity, and credibility.
  • WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 6
  • QUALIFI Level 6 Diploma in Business Administration
  • Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
  • RQF-aligned recognised internationally.
  • Progression opportunities to UK and international university top-up degrees.
  • Supports career and academic advancement.
Career Growth
Career Pathways
  •  Operations Manager
  •  Business Manager
  •  Builds a foundation for progression into senior business and operations management roles.
     
Industry Recognition
Professional Certification
  • Ofqual-regulated RQF Level 5 qualification
  • Awarded by QUALIFI
  • Valued by employers across the UK and internationally
Career Paths
Operations Manager
Middle-Level Business Role
Manages daily operations and resources to meet organisational targets.
Business Manager
Middle-Level Business Role
Oversees a business unit's performance, budget, and staff management.
Departmental Manager
Middle-Level Business Role
Leads a specific department, ensuring alignment with wider business goals.
Entry Requirements

 To enrol in the QUALIFI Level 5 Extended Diploma in Business Management, learners must meet the following entry requirements.

  • Age Requirement

     Be 18 years of age or older.

  • Prior Qualification & Experience

     A Level 4 qualification in a related subject, or relevant work experience in a business setting.

  • Course Capability

     Possess the ability to complete the Level 5 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online via your MyLearnDirect learning portal. Your submitted assignments will be assessed by a dedicated tutor who will provide feedback to support your progress.

Written Assignment
Per Module
2,000–2,500 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

This course consists of 12 mandatory units for a combined total of 240 credits.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
1
A/507/1586
Managing Change
200 TQT 20 Credits

Aims of unit

The aim of this model is to introduce different models and practices of change management.

The model further aims to help Learners to develop an understanding of the issues and practices involved in the management of change and those activities that contribute to positive organisational change. Learners are encouraged to develop and use their problem solving skills.

2
D/507/1581
Communication in an Organisation
200 TQT 20 Credits

Aims of unit

The unit aims to develop the learner’s awareness of organisational, personal, team and external communications. Communication practices, systems, styles and tools are explored and how they support individual and group’s commitment to organisations and their objectives.

Interpersonal communication with an emphasis on analysing the learner’s own personal style to empower and improve personal communication skills is central to the unit. For this purpose, learners should obtain feedback on their input at meetings, presentations, interviews and in discussions with peers and tutors.

3
D/507/1614
Business Development
200 TQT 20 Credits

Aims of unit

The aim of this unit is to provide the Learner with the knowledge and skills to research a market and plan a development strategy such as the launch of a new business model, new enterprise, product or service line. Learners will need to fully develop and pitch their business development strategy

4
F/507/1587
Business Operations
200 TQT 20 Credits

Aims of unit

This unit aims to enable learners to develop an understanding of the issues relating to the management of activities with a particular focus on problem solving.

The unit provides a basis for understanding how different organisations are structured and controlled, and the importance of business goals and objectives. The workings and operations of the organisation are examined and Learners are required to develop and deliver operational plans.

5
H/507/1582
Leadership and the Organisation
200 TQT 20 Credits

Aims of unit

Through a study of leadership styles, current theory and models learners will be gain an appreciation of leadership skills and their importance at all levels in organisations and for specific purposes.

6
H/507/1615
Business Models and Growing Organisations
200 TQT 20 Credits

Aims of unit

To introduce the concept of working for and managing creatively within a smaller growth organisation.

This unit examines how the small business grows, reasons for success and how best to manage available growth options. This will give the learner a greater understanding of fast growth organisations in both private and social sectors of the economy.

Learners will develop skills to support their ability to understand business strategy and development with an emphasis on business growth.

7
J/507/1588
Developing Teams
200 TQT 20 Credits

Aims of unit

The unit focuses on building, developing and supporting teams to enable them to achieve their goals and objectives. Learners will identify the skills and potential of teams and individuals. Opportunities for teams to develop, gaining new skills and experiences and ways to evaluate and improve their performance are important to the unit too.

8
K/507/1616
Customer Management
200 TQT 20 Credits

Aims of unit

The aim of the unit is to provide Learners with understanding and insight into customer behaviour. It will develop skills and Learners will use tools and practices an organisation can use to retain and improve customer retention and relationships.

9
M/507/1584
Financial Awareness
200 TQT 20 Credits

Aims of unit

The overriding aim of the unit is to provide the learner with the necessary knowledge to be able to critically evaluate the financial systems, processes and procedures in their own organisations. Learners will gain understanding of accounting conventions, appreciate measurement for efficiency, profitability and solvency, and the different demands made by different stakeholders. Learners will gain understanding of financial commentary.

10
R/507/1612
Responding to the Changing Business Environment
200 TQT 20 Credits

Aims of unit

The aim of the unit is to introduce the learner to a number of dynamic factors that affect how an organisation operates and the change in management that is required. By understanding how relationships between public and private sector organisations are affected by socio-economic factors the learner will be better placed to manage that relationship.

11
T/507/1618
Risk Management and Organisations
200 TQT 20 Credits

Aims of unit

This unit will involve the Learner developing risk profiles and identifying risk management strategies for selected case studies. These will be available on-line as used as a means to illustrate the different ways organisations approach change. The course material will be closely linked with creativity and innovation.

12
Y/507/1613
Effective Decision Making
200 TQT 20 Credits

Aims of unit

The unit aims to equip the learner with the means to manage the process of decisionmaking rather than the outcome or decision itself. By recognising methods of decision taking, the learner can stress the need for greater participation of stakeholders to ensure pro-activity and innovation.

Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.

Are Qualifi courses accredited?

QUALIFI qualifications are regulated by Ofqual and designed to provide learners with structured academic and professional development opportunities. 

Qualifications can support progression to degree and Master's top-up programmes at universities in the UK and internationally, subject to the entry requirements of the receiving institution and the specific qualification. This gives learners a flexible route to continue their academic studies after completing a QUALIFI qualification.

QUALIFI qualifications are delivered through approved centres, allowing learners to study through flexible learning arrangements while working towards a regulated UK qualification.

Does my course have any deadlines?

It is a purely online course that allows you to complete your learning at your own pace. You are required to complete your course within the support duration specified for your course. If you need additional time, you should contact your admissions advisor to discuss your options.

The course duration varies depending on the qualification and credit requirement. Please see the duration below:

  • Courses with 60 credits – 10 months
  • Courses with 120 credits – 12 months
  • Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.