Level 7
Senior Level
Hospitality and Tourism
QUALIFI Level 7 Diploma in Hospitality and Tourism Management
£2,462.50
Hospitality and Tourism
Level-5
QUALIFI Level 5 Diploma in Hospitality and Tourism Management
The QUALIFI Level 5 Diploma in Hospitality and Tourism Management has been developed with the aim of fostering and rewarding both current and aspiring hospitality and tourism managers. The course addresses complex and challenging organisational issues and opportunities. The units are closely connected to current real-world work challenges and the course will assess and enhance learners' workplace experience and abilities. Moreover, the course aims to support individuals in their journey towards senior positions within the field.
Upon successful completion of the course you will receive a recognised UK Qualification which will allow you to progress to further studies or directly into employment.
Note: This qualification is delivered by Edvoro Limited, a company under common ownership with SBTL, and awarded by Qualifi.
At a Glance
Who is it for?
Individuals working in or entering the hospitality and tourism sector who want to build advanced knowledge and practical skills in operations leadership, guest experience strategy, and destination management.
Avg. Completion Time
8–10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study QUALIFI Level 5 Diploma in Hospitality and Tourism Management?
The Level 5 Diploma in Hospitality and Tourism Management will require learners to make judgments and offer creative and practical solutions to organisational challenges and problems. An action-based approach will be emphasised, and learners who are highly motivated to advance in their chosen career and business pathway will benefit significantly from the course.
Upon completing this course, you will be able to:
- Have an introduction and insight into the Hospitality and Tourism Industries
- Gain a background knowledge required to address the key aspects of the Hospitality and Tourism Industry
- Develop knowledge and understanding of the Hospitality and Tourism Industries by exploring and analysing real life scenarios and businesses.
- Develop the academic standards required for study at a higher level.
- Enhance analytical and evaluative skills relating to business across a number of industries
- Develop your ability to recognise and reflect on the process of personal learning and development, which facilitates the enhancement of key personal, sociable and other transferable skills.
- Encourage your self-reflection, analytical, intellectual and transferable skills.
What is included in QUALIFI Level 5 Diploma in Hospitality and Tourism Management?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period
Full access for 12 months from enrolment.
Who is it for?
The QUALIFI Level 5 Diploma in Hospitality and Tourism Management is designed for individuals working within, or looking to enter, the hospitality and tourism industry who want to strengthen their understanding of operations leadership, service strategy, and destination management at a more advanced level.
- Hospitality and tourism supervisors seeking a recognised qualification to formalise their leadership skills.
- Individuals working towards a career in hotel, travel, or tourism management.
- Employees identified for progression into departmental or operations management roles.
- Career changers looking for a structured entry route into hospitality and tourism leadership.
Course Benefits
By completing this certification course, you will be able to:
- Understand and apply the principles of management in hospitality and tourism
- Review and apply the principles of business management within the industry
- Understand and apply the principles of management in a specific environment
- Explore the relationship between management theories and their practical application in the business world.
- Analyse problem solving techniques specific to business and industry
- Select, collate, review and analyse information form a wide range of sources
- Effectively use verbal and communication skills
- Work independently and as part of a team
- Manage one’s own personal development and growth.
Why Choose Qualifi Qualifications at SBTL?
Qualifi is a UK Awarding Organisation recognised by Ofqual and is set up to respond to the changing needs of learners and employers both at home and abroad. Qualifi produces consistent, credible qualifications with international recognition across numerous industries and professions.
Key reasons to choose Qualifi Qualifications:
-
Ofqual Recognised — Official Ofqual recognition means every Qualifi award meets exacting national standards.
-
Globally Recognised — Employers, institutions, and universities around the world recognise Qualifi qualifications, giving them value well beyond the UK.
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University Progression Pathways — Built to support entry onto undergraduate and postgraduate programmes at universities worldwide.
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Industry-Relevant — Shaped in partnership with sector skills councils, professional bodies, and employers so content reflects genuine workforce demands.
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Broad Portfolio — Spanning Leadership, Management, Business, Health and Social Care, IT, and more, to suit varied career paths.
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Rigorous Quality Standards — Developed and awarded with a strong emphasis on consistency, integrity, and credibility.
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WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 7
- QUALIFI Level 7 Diploma in Hospitality and Tourism Management
- Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
- RQF-aligned recognised internationally.
- Progression opportunities to UK and international university top-up degrees.
-
Supports career and academic advancement.
Career Growth
Career Pathways
- Operations Manager
- Tourism Development Manager
-
Builds a foundation for progression into senior management roles within hospitality and tourism.
Industry Recognition
Professional Certification
- Ofqual-regulated RQF Level 5 qualification
- Awarded by QUALIFI
- Valued by employers across the UK and internationally
Career Paths
Operations Manager
Middle-Level Hospitality Role
Manages daily operations across departments to ensure service quality and efficiency.
Tourism Development Manager
Middle-Level Tourism Role
Plans and promotes tourism initiatives to drive destination growth.
Guest Experience Manager
Middle-Level Hospitality Role
Leads strategies to enhance guest satisfaction and service standards.
Entry Requirements
To enrol in the QUALIFI Level 5 Diploma in Hospitality and Tourism Management, learners must meet the following entry requirements.
-
Age Requirement
Be 18 years of age or older.
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Prior Qualification & Experience
A Level 4 qualification in a related subject, or relevant work experience in a hospitality or tourism setting.
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Course Capability
Possess the ability to complete the Level 5 course.
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English Language
The course is offered in English. You must possess considerable competency in English.
Assessment
For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online via your MyLearnDirect learning portal. Your submitted assignments will be assessed by a dedicated tutor who will provide feedback to support your progress.
Written Assignment
Per Module
2,000–2,500 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus
You are required to complete the four mandatory units to achieve the 120 credits required to gain the Level 5 Diploma in Hospitality and Tourism Management.
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Click on each unit below to read a summary of the learning outcomes.
1
F/617/5720
Research Project
300 TQT
30 Credits
Aims of unit
This unit is designed to develop learner skills in carrying out independent research and enquiry into aresearch topic. Learners will investigate the research techniques and methods and elements needed to carry out research, together with the various theories that underpin formal research. Learners should seek approval from their tutor before starting their research project.
2
H/617/5631
Tourism Destination Management
300 TQT
30 Credits
Aims of unit
In this unit learners will develop knowledge and understanding of national and international tourist destinations, the culture involved and the characteristics of the population. Learners will also look at current trends and their impacts, together with selling in the context of the travel and tourism industry.
3
L/617/5719
Cultural Tourism Management
300 TQT
30 Credits
Aims of unit
The unit provides learners with the knowledge and understanding of the cultural and heritage sectorin the travel and tourism industry. This unit provides learners with an in-depth understanding of the growth and development of the cultural and heritage sector and the potential conflicts which could arise within the sector. Learners will have the opportunity to investigate the role and scope of the sector and its impacts on management.
4
T/617/5634
Entrepreneurship in Tourism and Hospitality Management
300 TQT
30 Credits
Aims of unit
This unit provides knowledge and understanding of the skills set and characteristics of entrepreneursin context of the travel and tourism industry. Learners will have the opportunity to analyse their ownentrepreneurial skills in the start-up and development of an enterprise to attain success.
Study Mode
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
How does online learning work at SBTL?
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
How will I get tutor support and other guidance?
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
- Constructive formative feedback on every assignment to help you improve
- Guidance on the proposed structure of your work
- Regular discussion of your assignment progress throughout the course
- Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
What does the allocated tutor provide to me?
- Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
- Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
- Offer constructive formative feedback on your assignments, which can help you to improve your assignments.
- Offer guidance on the proposed structure.
- Discuss the progress of your assignments with you during the course.
- Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Are Qualifi courses accredited?
QUALIFI qualifications are regulated by Ofqual and designed to provide learners with structured academic and professional development opportunities.
Qualifications can support progression to degree and Master's top-up programmes at universities in the UK and internationally, subject to the entry requirements of the receiving institution and the specific qualification. This gives learners a flexible route to continue their academic studies after completing a QUALIFI qualification.
QUALIFI qualifications are delivered through approved centres, allowing learners to study through flexible learning arrangements while working towards a regulated UK qualification.
Does my course have any deadlines?
It is a purely online course that allows you to complete your learning at your own pace. You are required to complete your course within the support duration specified for your course. If you need additional time, you should contact your admissions advisor to discuss your options.
The course duration varies depending on the qualification and credit requirement. Please see the duration below:
- Courses with 60 credits – 10 months
- Courses with 120 credits – 12 months
- Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?
Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.
Additional fees apply only in specific optional or performance-based situations:
- Resubmission fees: if a submission is referred and you need a further attempt.
- Additional formative review: if you request more than the one review included per module.
- Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
- Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
- Course change: if you ask to change to a different course after enrolling.
The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.
Is there a fee for shipping my certificate?
Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:
- Within the UK: £10
- Outside the UK: £50
Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.
Related Courses
Level 5
Middle Level
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Level 6
Senior Level
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£2,487.50