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Information Technology Level-4

QUALIFI Level 4 Diploma in Information Technology

Awarding Body: QUALIFI 8–10 Months Min. 120 Credits 100% Online

The QUALIFI Level 4 Diploma in Information Technology aim to provide learners with advanced technical skills and comprehensive knowledge essential for excelling in various aspects of the information technology (IT) industry. The course provides you with the opportunity to cultivate a deep understanding of the intricacies of the industry, enabling you to pursue technical positions with confidence and expertise. By offering an in-depth exploration of IT concepts and practices, the course supports you in developing a solid foundation for your career within the IT sector.

Upon successful completion of the course you will receive a recognised UK Qualification which will allow you to progress to further studies or directly into employment.

At a Glance
Who is it for?
Individuals working in or entering the IT sector who want to build solid technical knowledge and practical skills in systems, networking, and software support.
Avg. Completion Time
8–10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study QUALIFI Level 4 Diploma in Information Technology?

The course fosters individuals to pursue a career in IT sector by gaining a deeper understanding of the industry and supports their development into senior positions. The course provides a specialised work-related study that offers both broad and in-depth knowledge, along with practical skills essential in the IT sector.

Upon completing this course, you will be able to:

  • acquire the knowledge, understanding and skills required for success in employment
  • provide specialist study where you are currently working, or where you are aiming to work within the IT  sector
  • develop your ability to contribute positively to good practice in the IT environment through effective use and combination of the knowledge and skills gained through this qualification
  • develop skills and techniques, personal qualities and attributes essential for successful performance in working life and thereby enabling you to make an immediate contribution to employment.
  • enable progression to the next level or directly into employment in an associated profession.
What is included in QUALIFI Level 4 Diploma in Information Technology?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period

 Full access for 12 months from enrolment.

Who is it for?

 The QUALIFI Level 4 Diploma in Information Technology is designed for individuals working within, or looking to enter, the IT industry who want to strengthen their understanding of systems management, networking, and software support.

  • IT support staff seeking a recognised qualification to formalise their skills.
  • Individuals working towards a career in systems administration, networking, or software support.
  • Employees identified for progression into junior IT management or specialist roles.
  • Career changers looking for a structured entry route into the IT sector.
Aspiring IT Managers Systems and Networking Staff IT Sector Career Changers Software and Support Professionals
Course Benefits

By completing this certification course, you will be able to:

  • understand and apply the principles of IT in a range of business environments
  • understand and apply the principles in a specific environment
  • improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the IT world.
  • analyse problem solving techniques specific to business and industry
  • select, collate, review and analyse information form a wide range of sources
  • effectively use verbal and communication skills
  • work independently and as part of a team
  • manage one’s own personal development and growth

Why Choose Qualifi Qualifications at SBTL?

Qualifi is a UK Awarding Organisation recognised by Ofqual and is set up to respond to the changing needs of learners and employers both at home and abroad. Qualifi produces consistent, credible qualifications with international recognition across numerous industries and professions.

Key reasons to choose Qualifi Qualifications:

  • Ofqual Recognised — Official Ofqual recognition means every Qualifi award meets exacting national standards.
  • Globally Recognised — Employers, institutions, and universities around the world recognise Qualifi qualifications, giving them value well beyond the UK.
  • University Progression Pathways — Built to support entry onto undergraduate and postgraduate programmes at universities worldwide.
  • Industry-Relevant — Shaped in partnership with sector skills councils, professional bodies, and employers so content reflects genuine workforce demands.
  • Broad Portfolio — Spanning Leadership, Management, Business, Health and Social Care, IT, and more, to suit varied career paths.
  • Rigorous Quality Standards — Developed and awarded with a strong emphasis on consistency, integrity, and credibility.
  • WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 5
  •  QUALIFI Level 5 Diploma in Information Technology
  • Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
  • RQF-aligned recognised internationally.
  • Progression opportunities to UK and international university top-up degrees.
  • Supports career and academic advancement.
Career Growth
Career Pathways
  •  Network Administrator
  • IT Systems Coordinator
  • Builds a foundation for progression into IT management and specialist technical roles.
Industry Recognition
Professional Certification
  •  Ofqual-regulated RQF Level 4 qualification
  • Awarded by QUALIFI
  • Valued by employers across the UK and internationally
     
Career Paths
Network Administrator
Middle-Level IT Role
Maintains and monitors network infrastructure to ensure reliable performance.
IT Systems Coordinator
Middle-Level IT Role
Manages IT systems and coordinates support across departments.
Software Support Specialist
Middle-Level IT Role
Provides advanced troubleshooting and support for business software applications.
Entry Requirements

 To enrol in the QUALIFI Level 4 Diploma in Information Technology, learners must meet the following entry requirements.

  • Age Requirement

    Be 18 years of age and over.

  • Prior Qualification & Experience

     A Level 3 qualification in a related subject, or relevant work experience in an IT setting.

  • Course Capability

     Possess the ability to complete the Level 4 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online via your MyLearnDirect learning portal. Your submitted assignments will be assessed by a dedicated tutor who will provide feedback to support your progress.

Written Assignment
Per Module
2,000–2,500 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

You need to complete all mandatory units and two optional units for a combined total of 120 credits.

Learners taking this qualification cannot choose the combination of electives that lead to a specialise qualifications in Networking, Web design or E Commerce. Therefore, the following combinations are not allowed. Logical IT Networking and Physical IT Networking, Web Design 1 and Web Programming, Graphical User Interface (GUI) and Programming Concepts and Java for Android Programming as their 2 electives.

Note: Group A are the Mandatory Units and Group B are the Optional Units.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
Group A
4 units
1
D/617/6695
Computer Graphics Editing and Database Concepts
200 TQT 20 Credits

Aims of unit

This unit aims to explain the concepts of photo editing. This will enable learners to insert photos into documents such as user manuals and the IT structure of an organization. The photos may need to be touched up before they are ready for use. This mainly involves using Adobe Photoshop and Adobe Illustrator for photo/image editing and designing. The unit delivers skills in photo retouching and digital drawing to address the issues of digital image design. It emphasizes exploration, techniques, media, ideas development and production techniques.

This unit also provides the fundamental concepts of a database system through Database Management System (DBMS), relational databases, entity relationship modelling and normalization. Learners are also required to create database systems using the database language of Structured Query Language (SQL).

2
L/617/6692
Information Technology and IT Ethics
200 TQT 20 Credits

Aims of unit

This unit aims to develop learners’ knowledge and use of information technology including the use of standard office applications to prepare documents and presentations. This includes computer software and hardware, basic computer operations, application software, operating systems, information systems and IT-related issues in computing.

The unit also seeks to provide learners with an awareness of ethical issues essential to an IT professional. This includes ethics in the cyberspace, intellectual property, privacy, the issue of security and reliability, how computing affects our health, professional code of ethics and how IT changes our daily lives.

3
R/617/6693
Mathematics and Statistics for IT
200 TQT 20 Credits

Aims of unit

This unit aims to provide an opportunity to learn mathematics and statistics and equip learners with the mathematical skills to analyse and solve problems that will enable them to work within the field of IT. The unit covers number systems, logic, relations, functions, quadratic equations, quadratic functions, simultaneous equations, polynomial equations, exponential functions, logarithmic functions, coordinate geometry and matrices.

The unit provides an opportunity to learn statistics and equip learners with the descriptive and analytical methods for dealing with variability in observed data. It covers graphical presentation of data, descriptive statistics, index numbers, correlation and regression, time series, probability and statistical inference.

4
Y/617/6694
PC Maintenance and Operating Systems
200 TQT 20 Credits

Aims of unit

This unit aims to provide knowledge of personal computer hardware. Successful completion of this unit will enable learners to install a computer system unit and operating system and conduct troubleshooting. The unit provides the essential knowledge of computer hardware, the software needed to make a hardware work, the components of the hardware and the technologies and principles that support the components. In addition to this knowledge, learners will be able to assemble computer hardware to build a full set PC, understand how to install the operation system and how to conduct troubleshooting in faulty hardware.

This unit also aims to provide the basic concepts about operating systems and to be able to install, configure and operate two commonly used operating systems. It includes an overview of Windows and Linux operating systems, the installation and configuration of these systems; the use of proper file systems; managing groups and users; installing and uninstalling applications on these two operating systems; operating basic command-line environment; manipulating simple files and printer-sharing.

Group B
6 units
5
Optional Units ( H/617/6701)
Programming Concepts and Java for Android Programming
200 TQT 20 Credits

Aims of unit

This unit aims to develop programming skills. This unit includes variables, control and decision (if and switch) as well as loops and program control (for, while, do-while).

This unit also enables learners to develop software for Android telephones using Java development tools. The emphasis is on developing applications as a community that run on the Android platform. Successful completion of this unit will give learners an insight into today’s common procedures for getting their mobile application work published.

6
Optional Units (:D/617/6700)
Graphical User Interface (GUI)
200 TQT 20 Credits

Aims of unit

This unit aims to provide learners with Graphical User Interface (GUI) programming skills. This includes objects, methods and instance variables, problem solving concepts, programming languages and GUI programming. The main focus is on the design principles of GUIs, events handling, classes and interfaces, the use of layout managers, buttons, labels, lists, text fields and panels creation and manipulation, colours and font manipulation.

7
Optional Units (H/617/6696 )
Logical IT Networking
200 TQT 20 Credits

Aims of unit

This unit aims to provide learners with knowledge of logical networking. It covers Transmission Control Protocol (TCP) / Internet Protocol (IP), Local Area Networks (LAN) and Wide Area Networking (WAN), including IP address and subnetting.

8
Optional Units (K/617/6697)
Physical IT Networking
200 TQT 20 Credits

Aims of unit

This unit aims to provide learners with knowledge of physical networking and basic network administration skills. It covers knowledge of computer networks.

9
Optional Units (M/617/6698 )
Web Design 1
200 TQT 20 Credits

Aims of unit

This unit aims to provide learners with skills in website design and development. This includes techniques for writing web pages with Hypertext Markup (HTML) and Cascading Style Sheets (CSS).

10
Optional Units (T/617/6699 )
Web Programming
200 TQT 20 Credits

Aims of unit

This unit aims to provide learners with web programming knowledge and skills including advanced technologies to upload content onto the internet. Key components of the unit include the application of Personal Home Page (PHP) (Hypertext Pre-processor) and the integration of PHP with My Structured Query Language (MySQL) database.

Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.

Are Qualifi courses accredited?

QUALIFI qualifications are regulated by Ofqual and designed to provide learners with structured academic and professional development opportunities. 

Qualifications can support progression to degree and Master's top-up programmes at universities in the UK and internationally, subject to the entry requirements of the receiving institution and the specific qualification. This gives learners a flexible route to continue their academic studies after completing a QUALIFI qualification.

QUALIFI qualifications are delivered through approved centres, allowing learners to study through flexible learning arrangements while working towards a regulated UK qualification.

Does my course have any deadlines?

It is a purely online course that allows you to complete your learning at your own pace. You are required to complete your course within the support duration specified for your course. If you need additional time, you should contact your admissions advisor to discuss your options.

The course duration varies depending on the qualification and credit requirement. Please see the duration below:

  • Courses with 60 credits – 10 months
  • Courses with 120 credits – 12 months
  • Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.