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Information Technology Level-3

QUALIFI Level 3 Diploma In Information Technology

Awarding Body: QUALIFI 8–10 Months Min. 60 Credits 100% Online

The primary objective of the QUALIFI Level 3 Diploma In Information Technology is to furnish learners with the essential skills and knowledge required for successful employment within the IT sector or for further advancement in their academic pursuits. This course has been accurately crafted to ensure that you will gain a comprehensive understanding of the industry while acquiring contemporary skills and best practices in areas such as computer systems, networks, coding, website development, mobile communications, cyber security, and leveraging social media for business purposes.

Upon successful completion of the course you will receive a recognised UK Qualification which will allow you to progress to further studies or directly into employment.

At a Glance
Who is it for?
Individuals working in or entering the IT sector who want to build foundational knowledge and practical skills in computing, networking, and systems support.
Avg. Completion Time
8–10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study QUALIFI Level 3 Diploma In Information Technology?

The course fosters individuals to pursue a career in IT sector by gaining a deeper understanding of the industry and supports their development into senior positions. The course provides a specialised work-related study that offers both broad and in-depth knowledge, along with practical skills essential in the IT sector.

Upon completing this course, you will be able to:

  • acquire the knowledge, understanding and skills required for success in employment
  • provide specialist study where you are currently working, or where you are aiming to work within the IT  sector
  • develop your ability to contribute positively to good practice in the IT environment through effective use and combination of the knowledge and skills gained through this qualification
  • develop skills and techniques, personal qualities and attributes essential for successful performance in working life and thereby enabling you to make an immediate contribution to employment.
  • enable progression to the next level or directly into employment in an associated profession.
What is included in QUALIFI Level 3 Diploma In Information Technology?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period

 Full access for 12 months from enrolment.

Who is it for?

 The QUALIFI Level 3 Diploma in Information Technology is designed for individuals working within, or looking to enter, the IT industry who want to strengthen their understanding of computing systems, networking, and technical support.

  • Junior IT staff seeking a recognised qualification to formalise their skills.
  • Individuals working towards a career in IT support, networking, or systems administration.
  • Employees identified for progression into technical support or junior IT roles.
  • School leavers or career changers looking for a structured entry route into the IT sector.
Aspiring IT Support Staff Entry-Level Technicians IT Sector Career Changers Junior Systems and Networking Staff
Course Benefits

By completing this certification course, you will be able to:

  • understand the purpose of computer systems and how they are adapted to individual needs
  • understand the fundamental processes involved in developing simple programmes and applications as well as details of basic website design.
  • understand the importance of networks to computer systems and their essential use in a variety of application.
  • gain knowledge about network technologies and the delivery of a wide range of networked services.
  • understand the uses and features of mobile communication devices.

Why Choose Qualifi Qualifications at SBTL?

Qualifi is a UK Awarding Organisation recognised by Ofqual and is set up to respond to the changing needs of learners and employers both at home and abroad. Qualifi produces consistent, credible qualifications with international recognition across numerous industries and professions.

Key reasons to choose Qualifi Qualifications:

  • Ofqual Recognised — Official Ofqual recognition means every Qualifi award meets exacting national standards.
  • Globally Recognised — Employers, institutions, and universities around the world recognise Qualifi qualifications, giving them value well beyond the UK.
  • University Progression Pathways — Built to support entry onto undergraduate and postgraduate programmes at universities worldwide.
  • Industry-Relevant — Shaped in partnership with sector skills councils, professional bodies, and employers so content reflects genuine workforce demands.
  • Broad Portfolio — Spanning Leadership, Management, Business, Health and Social Care, IT, and more, to suit varied career paths.
  • Rigorous Quality Standards — Developed and awarded with a strong emphasis on consistency, integrity, and credibility.
  • WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 4
  •  QUALIFI Level 4 Diploma in Information Technology
  • Direct progression on successful completion
     
Professional Recognition
Ofqual-regulated UK qualification
  • RQF-aligned recognised internationally.
  • Progression opportunities to UK and international university top-up degrees.
  • Supports career and academic advancement.
     
Career Growth
Career Pathways
  • IT Support Technician
  •  Junior Network Administrator
  •  Builds a foundation for progression into technical support and systems administration roles.
Industry Recognition
Professional Certification
  •  Ofqual-regulated RQF Level 3 qualification
  •  Awarded by QUALIFI
  •  Valued by employers across the UK and internationally
Career Paths
IT Support Technician
Entry-Level IT Role
Diagnoses and resolves hardware, software, and system issues for end users.
Helpdesk Assistant
Entry-Level IT Role
Responds to user queries and logs technical issues for resolution.
Junior Network Technician
Entry-Level IT Role
Assists in maintaining and monitoring basic network infrastructure.
Entry Requirements

 To enrol in the QUALIFI Level 3 Diploma in Information Technology, learners must meet the following entry requirements.

  • Age Requirement

    Be 18 years of age and over.

  • Prior Qualification & Experience

    A previous Level 2 qualification or relevant management experience is required.

  • Course Capability

    Possess the ability to complete the Level 3 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of 1,500–2,000 words and submit it online via your MyLearnDirect learning portal. Your submitted assignments will be assessed by a dedicated tutor who will provide feedback to support your progress.

Written Assignment
Per Module
1,500–2,000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

This course consists of 6 mandatory units for a combined total of 60 credits.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
1
A/650/1915
Cyber Security
100 TQT 10 Credits

Aims of unit

The aim of this unit is to enable learners to understand cyber security and the consequences and implications of inadequate cyber security. They will understand the key terminology and the motivations of good and bad actors. They will also investigate the advantages and disadvantages of security by design.

2
D/650/1916
Social Media for Business
100 TQT 10 Credits

Aims of unit

The aim of this unit is to enable learners to explore how businesses use social media to promote their products and services. Learners will also create a social media policy and plan to meet business requirements.

3
F/650/1908
Computer Systems
100 TQT 10 Credits

Aims of unit

The aim of this unit is to introduce learners to the basic hardware and software components that make up computer systems and for learners to carry out basic installation and configuration. This unit is designed to assist learners to understand the basic components of computer systems and how they are adapted to individual needs.

4
H/650/1909
Coding and Website Development
100 TQT 10 Credits

Aims of unit

The aim of this unit is to enable learners to understand the fundamental processes involved in developing simple programmes and applications as well as details of basic website design.

5
L/650/1910
Networks
100 TQT 10 Credits

Aims of unit

The aim of this unit is to enable learners to understand the importance of networks to computer systems and their essential use in a variety of application. Learners will also gain knowledge about network technologies and the delivery of a wide range of networked services.

 

6
T/650/1913
Mobile Communications
100 TQT 10 Credits

Aims of unit

The aim of this unit is to explain the growth of mobile communication and how it has changed everyday life and to provide learners with an understanding of the functionality that underpins key business and ecommerce uses.

Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.

Are Qualifi courses accredited?

QUALIFI qualifications are regulated by Ofqual and designed to provide learners with structured academic and professional development opportunities. 

Qualifications can support progression to degree and Master's top-up programmes at universities in the UK and internationally, subject to the entry requirements of the receiving institution and the specific qualification. This gives learners a flexible route to continue their academic studies after completing a QUALIFI qualification.

QUALIFI qualifications are delivered through approved centres, allowing learners to study through flexible learning arrangements while working towards a regulated UK qualification.

Does my course have any deadlines?

It is a purely online course that allows you to complete your learning at your own pace. You are required to complete your course within the support duration specified for your course. If you need additional time, you should contact your admissions advisor to discuss your options.

The course duration varies depending on the qualification and credit requirement. Please see the duration below:

  • Courses with 60 credits – 10 months
  • Courses with 120 credits – 12 months
  • Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.