Level 5
Middle Level
Hospitality and Tourism
OTHM Level 5 Diploma In Tourism And Hospitality Management
£2,462.50
Hospitality and Tourism
Level-4
OTHM Level 4 Diploma in Airline, Airport and Aviation Management
.png "OTHM Level 4 Diploma in Airline, Airport and Aviation Management")
The OTHM Level 4 Diploma in Airline, Airport and Aviation Management is designed for you seeking to develop an understanding of policy, management theory and practice within the airline, airport and aviation sector. This comprehensive course, typically completed in 8 to 10 months, equips you with the knowledge and skills to work effectively as a manager across a range of aviation environments.
The qualification provides you with a unique opportunity to engage with the real-world challenges facing professionals and policy makers in the aviation industry, both locally and globally. You'll explore airline and airport operations, air transport marketing, digital marketing, risk management, and safety and security management — while developing a strong grasp of how the contemporary global context shapes management in these areas.
Backed by OTHM and regulated by Ofqual, this globally recognised qualification sets a strong foundation for a career in aviation management and opens pathways to further study at Level 5 or direct entry into a UK Bachelor's degree.
At a Glance
Who is it for?
Ideal for current or aspiring managers looking to build specialist knowledge and practical skills in airline, airport and aviation management.
Avg. Completion Time
8-10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study OTHM Level 4 Diploma in Airline, Airport and Aviation Management?
The OTHM Level 4 Diploma in Airline, Airport and Aviation Management is a recognised qualification designed to equip professionals with the skills needed to thrive in one of the world's most complex and fast-moving industries.
- Intended for current and aspiring managers seeking specialist, practical knowledge across the full spectrum of aviation management disciplines
- Delivered through six mandatory units covering the operational, commercial, and strategic dimensions of aviation management
- Provides grounding in airline and airport operations, global and sustainability challenges, air transport marketing, and risk and safety management
- Regulated by Ofqual and recognised by universities across the UK and internationally
- Successful completion enables progression to the OTHM Level 5 Diploma or entry into a range of university degree programmes
What is included in OTHM Level 4 Diploma in Airline, Airport and Aviation Management?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period
Full access for 12 months from enrolment.
Who is it for?
The OTHM Level 4 Diploma in Airline, Airport and Aviation Management is designed for individuals seeking to develop the knowledge and skills needed to pursue management and operational roles across the airline, airport and wider aviation industry.
- Current or aspiring managers who want to build a career in the dynamic aviation industry
- Professionals looking to develop specialist expertise across airline operations, airport management or air transport marketing
- Those seeking to advance within the aviation sector or progress to higher-level study
- Individuals with a passion for aviation who want to formalise their knowledge with a recognised qualification
Course Benefits
- Understand the structure and operations of the global aviation industry, including airlines, airports, and regulatory bodies.
- Gain knowledge of airline business operations, including fleet planning, route management, and revenue management.
- Learn the fundamentals of airport operations, including terminal management, ground handling, and passenger services.
- Understand aviation safety and security principles and their practical application within airline and airport environments.
- Explore the role of air traffic management and its impact on airline and airport operations.
- Develop an understanding of customer service principles within the aviation sector.
- Build foundational skills in management and communication relevant to the aviation industry.
Why Choose OTHM Qualifications at SBTL?
OTHM is a UK awarding organisation approved and regulated by Ofqual, and it holds full membership of the Federation of Awarding Bodies (FAB). Through a network of delivery centres spanning multiple countries, OTHM provides internationally recognised qualifications across a wide spread of professional and vocational fields. Through its academic partnerships in the UK and abroad, OTHM helps graduates boost their career prospects and move on to degree and Master's top-up study at universities around the world.
Key reasons to choose OTHM Qualifications:
-
Ofqual Regulated — As a qualification regulated by Ofqual, OTHM awards are held to the highest national standards set for England.
-
FAB Member — Membership of the Federation of Awarding Bodies reflects OTHM's ongoing commitment to quality and credibility within vocational education.
-
University Progression — Graduates can use OTHM qualifications to gain entry onto degree and Master's top-up courses at universities internationally.
-
Globally Recognised — A network of academic partnerships across the UK and overseas means OTHM qualifications hold weight with employers and institutions alike.
-
Broad Subject Coverage — Programmes span areas such as Business Management, Health and Social Care, HR, IT, Logistics, Project Management, and Strategic Leadership.
-
Rigorous Quality Standards — Every qualification is built and awarded to consistently high standards of integrity and academic rigour.
-
WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 5
- OTHM Level 5 Diploma in Airline, Airport and Aviation Management
- OTHM Level 5 Extended Diploma in Airline, Airport and Aviation Management
- Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
- RQF-aligned recognised internationally.
- Progression opportunities to UK and international university top-up degrees.
- Supports career and academic advancement.
Career Growth
Career Pathways
- Airline Operations Executive
- Airport Operations Manager
- A stepping stone towards supervisory and management roles within a business.
Industry Recognition
Professional Certification
- Ofqual-regulated RQF Level 3 qualification
- Awarded by Ofqual Recognised Awarding Body OTHM Qualifications
- Valued by employers across the UK and internationally
Career Paths
Airline Operations Executive
Airport Operations Manager
Support day-to-day airline operations, scheduling, documentation, and coordination across operational teams.
Airport Operations Manager
Airport Operations Manager
Oversee airport operations, coordinate teams, and help maintain efficient and compliant airport services.
Air Transport Marketing Coordinator
Airport Operations Manager
Support marketing campaigns, communications, and promotional activities for airlines and air transport organisations.
Entry Requirements
To enrol in the OTHM Level 4 Diploma in Airline, Airport and Aviation Management, learners must meet the following entry requirements.
-
Age Requirement
Be 18 years of age and over.
-
Prior Qualification & Experience
A previous Level 3 qualification or relevant experience is required.
-
Course Capability
Possess the ability to complete the Level 4 course.
-
English Language
The course is offered in English. You must possess considerable competency in English.
Assessment
For each module you study, you will complete a written assignment of approximately 1,500-3,000 words and submit it online via your MyLearnDirect learning portal. The guideline word count for units within this qualification varies depending on the size and content of the unit, thus we kindly ask you to refer to your assessment brief and guidelines for each unit.
Written Assignment
Per Module
1,500-3,000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus
Learners must complete all six mandatory units to a minimum of 120 credits, 1200 hours Total Qualification Time (TQT), and a minimum of 600 Guided Learning Hours (GLH) to achieve this qualification.
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Click on each unit below to read a summary of the learning outcomes.
1
A/651/8241
Airline Operations
200 TQT
20 Credits
Unit Aim
This unit introduces learners to the core principles and practices of airline management and operations within the global aviation industry. It explains the strategic, regulatory and operational frameworks behind airline business models, route planning, fleet management and customer service. Learners will develop an understanding of key performance indicators, safety and security protocols, and how economic and environmental factors affect airline operations, preparing them for further study in this field.
Learning Outcomes:
- Understand the key components of airline operations and how they influence strategic decision-making.
- Understand the regulatory, safety, and environmental frameworks governing airline operations in domestic and international contexts.
- Be able to measure and analyse operational factors relating to airline route networks, fleet planning, and scheduling strategies.
- Be able to evaluate the role of airline operations in relation to customer service effectiveness and financial performance.
2
D/651/8242
Introduction to the Aviation System
200 TQT
20 Credits
Unit Aim
This unit supports learners to explore the nature of the aviation system and plan their own careers within it. It gives an overview of how air travel developed into the contemporary aviation industry, and explains key elements such as aircraft types and airport operations. Learners will examine the skills, qualifications and professional behaviours needed across technical and non-technical roles, and reflect on their own strengths, aspirations and development needs.
Learning Outcomes:
- Understand the historical development of air travel and how this has developed into the contemporary aviation industry.
- Understand the diversity of aircraft types and key technologies in the aviation industry.
- Understand the nature and importance of aviation operations and its wider system.
- Understand career pathways in aviation and reflect on their own career development.
3
F/651/8243
Airport and Cargo Operations
200 TQT
20 Credits
Unit Aim
This unit gives learners an understanding of operations across the air cargo chain and the airport’s airside and landside environments, including terminal management, ground transportation and emergency preparedness. Learners will explore how effective coordination of passenger flow, security and baggage handling contributes to operational efficiency and customer satisfaction. The unit also examines the integration of transport infrastructure and the importance of planning for emergency scenarios.
Learning Outcomes:
- Understand the operational elements and considerations of the air cargo chain.
- Understand the operational elements and considerations of the airport airside environment.
- Understand the operational elements and considerations of the airport landside environment.
4
H/651/8244
Air Transport Marketing
200 TQT
20 Credits
Unit Aim
This unit gives learners an understanding of the role of marketing in the aviation industry. It explores the psychological, motivational and social theories that influence passenger decision-making, alongside models of consumer behaviour and purchasing. Learners will examine how market research and segmentation are used to target and position aviation services, and consider contemporary issues such as sustainability, ethical consumption and digital technologies.
Learning Outcomes:
- Understand the principles and theory of marketing.
- Understand the marketing environment for the aviation industry.
- Analyse the nature of buying behaviours of commercial air travellers.
5
Y/650/1149
Operating in a Global Context
200 TQT
20 Credits
Unit Aim
This unit encourages learners to explore key globalisation theories, concepts and models, so they can appreciate both the complexities of globalisation and the benefits it presents to a business. As the world becomes smaller from a business perspective, organisations need to be open to new ideas, opportunities and ways of operating, and to expand and transform in a fast-paced, dynamic environment.
Learning Outcomes:
- Understand the context of globalisation.
- Understand the factors which drive globalisation.
- Understand how and why a business would want to operate in global markets.
- Understand how operating in a global market impacts a business.
6
J/651/8245
Sustainability Management in Aviation
200 TQT
20 Credits
Unit Aim
This unit supports learners to analyse the relationship between aviation and sustainable development. It explores the environmental, economic and social impacts of aviation, and evaluates how the industry can contribute to sustainability goals through improved efficiency, carbon reduction and responsible supply chains. Learners will assess the effects of aviation on local communities, such as noise and air quality, and consider the role of stakeholder engagement.
Learning Outcomes:
- Understand the principles of sustainable development.
- Understand the environmental impacts of aviation.
- Understand the economic impacts of aviation.
- Understand the relationship between aviation and sustainable development.
Study Mode
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
How does online learning work at SBTL?
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
How will I get tutor support and other guidance?
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
- Constructive formative feedback on every assignment to help you improve
- Guidance on the proposed structure of your work
- Regular discussion of your assignment progress throughout the course
- Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
What does the allocated tutor provide to me?
- Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
- Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
- Offer constructive formative feedback on your assignments, which can help you to improve your assignments.
- Offer guidance on the proposed structure.
- Discuss the progress of your assignments with you during the course.
- Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Are OTHM courses accredited?
OTHM qualifications are Ofqual-regulated which combine academic credibility and international progression opportunities. OTHM is a UK-based Awarding Organisation and a full member of the Federation of Awarding Bodies (FAB), reflecting its established role within the UK vocational education sector.
OTHM qualifications can provide opportunities for progression to degree and Master's top-up programmes at universities in the UK and overseas, subject to the requirements of the receiving institution and the specific qualification. OTHM also offers qualifications across areas including Business Management, Health and Social Care, Human Resource Management, Information Technology, Logistics, Project Management and Strategic Management and Leadership.
Does my course have any deadlines?
It is a purely online course that allows you to complete the learning at your own pace. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrolment if you need additional time. The course duration varies for each course depending on the credit requirement. Please see the duration below:
- Courses with 60 credits – 10 months
- Courses with 120 credits – 12 months
- Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?
Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.
Additional fees apply only in specific optional or performance-based situations:
- Resubmission fees: if a submission is referred and you need a further attempt.
- Additional formative review: if you request more than the one review included per module.
- Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
- Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
- Course change: if you ask to change to a different course after enrolling.
The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.
Is there a fee for shipping my certificate?
Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:
- Within the UK: £10
- Outside the UK: £50
Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.
Related Courses
.png "OTHM Level 5 Extended Diploma in Airline, Airport and Aviation Management")
Level 5
Hospitality and Tourism
OTHM Level 5 Extended Diploma in Airline, Airport and Aviation Management
£4,112.50
.png "OTHM Level 5 Diploma in Airline, Airport and Aviation Management")
Level 5
Middle Level
Hospitality and Tourism
OTHM Level 5 Diploma in Airline, Airport and Aviation Management
£2,462.50