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Business Management Level-3

OTHM Level 3 Foundation Diploma in Employability and Workplace Skills

Awarding Body: OTHM 8–10 Months 60 Credits 100% Online

The OTHM Level 3 Foundation Diploma in Employability and Workplace Skills has been developed to provide you with a range of knowledge, understanding, personal skills and attributes essential for successful work performance.

This course enables you to develop knowledge about workplace employment and employability in various sectors. It also develops your self-confidence and interpersonal skills required for the working environment and employment. You will be able to improve your communication skills and promote personal effectiveness.

The successful completion of this course will equip you with the underpinning knowledge and skills required to succeed in employment or further studies.

At a Glance
Who is it for?
Individuals who want to build the workplace skills needed to enter and succeed in employment.
Avg. Completion Time
8-10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study OTHM Level 3 Foundation Diploma in Employability and Workplace Skills?

The OTHM Level 3 Foundation Diploma in Employability and Workplace Skills equips you to develop knowledge about workplace employment and employability in various sectors. You can create a range of knowledge, facts, theories, ideas, skills, materials, terminology, practices and techniques associated with workplace skills, employment and employability. This course helps boost the self-confidence and interpersonal skills required for the working environment and employment; and improve communication skills and promote personal effectiveness.

Upon completing this course, you will be able to:

  • Gain a recognised qualification from an internationally recognised awarding organisation.
  • Develop new skills and knowledge that can be immediately applied.
  • Prepare for higher-level positions in management through personal and professional develop as a leader who thrives in complex and globally diverse environments.
  • Progress to a wide range of OTHM Level 4 diplomas. 
What is included in OTHM Level 3 Foundation Diploma in Employability and Workplace Skills?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period

 Full access for 12 months from enrolment.

Who is it for?

 The OTHM Level 3 Foundation Diploma in Employability and Workplace Skills is designed for individuals seeking to develop the core knowledge and practical skills needed to prepare confidently for the world of work.

  • Individuals entering the workplace for the first time who want a recognised foundation qualification.
  • School or college leavers looking to build essential employability skills.
  • People returning to work after a break who want to refresh their workplace skills.
  • Learners needing to strengthen foundational skills before progressing to Level 4 study.
First-Time Job Seekers Aspiring Workplace Entrants Entry-Level Employability Candidates Returners to the Workplace
Course Benefits

By completing this certification course, you will be able to:

  • Gain the knowledge and understanding needed to make career decisions and the skills to plan a career pathway of their choosing.
  • Develop knowledge and understanding to manage and review performance, use effective negotiation skills and understand the importance of effective communication and interpersonal skills in business.
  • Understand the importance of personal and professional development.
  • Identify and develop the personal skills required for the working environment.
  • Acquire skills and qualities needed for different workplace activities.
  • Understand how business organisations manage the use of resources.

Why Choose OTHM Qualifications at SBTL?

OTHM is a UK awarding organisation approved and regulated by Ofqual, and it holds full membership of the Federation of Awarding Bodies (FAB). Through a network of delivery centres spanning multiple countries, OTHM provides internationally recognised qualifications across a wide spread of professional and vocational fields. Through its academic partnerships in the UK and abroad, OTHM helps graduates boost their career prospects and move on to degree and Master's top-up study at universities around the world.

Key reasons to choose OTHM Qualifications:

  • Ofqual Regulated — As a qualification regulated by Ofqual, OTHM awards are held to the highest national standards set for England.
  • FAB Member — Membership of the Federation of Awarding Bodies reflects OTHM's ongoing commitment to quality and credibility within vocational education.
  • University Progression — Graduates can use OTHM qualifications to gain entry onto degree and Master's top-up courses at universities internationally.
  • Globally Recognised — A network of academic partnerships across the UK and overseas means OTHM qualifications hold weight with employers and institutions alike.
  • Broad Subject Coverage — Programmes span areas such as Business Management, Health and Social Care, HR, IT, Logistics, Project Management, and Strategic Leadership.
  • Rigorous Quality Standards — Every qualification is built and awarded to consistently high standards of integrity and academic rigour.
  • WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 4
  • OTHM Level 4 Diploma in Business Management
  • Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
  • RQF-aligned recognised internationally.
  • Progression opportunities to UK and international university top-up degrees.
  • Supports career and academic advancement.
Career Growth
Career Pathways
  • Trainee Administrator
  • Customer Service Assistant
  • A stepping stone towards broader business support and administrative roles.
Industry Recognition
Professional Certification
  • Ofqual-regulated RQF Level 3 qualification
  • Awarded by Ofqual Recognised Awarding Body OTHM Qualifications
  • Valued by employers across the UK and internationally
Career Paths
Trainee Administrator
Entry-Level Support Role
Support administrative functions while building foundational workplace skills.
Customer Service Assistant
Entry-Level Support Role
Provide day-to-day support to customers and build key communication skills.
Workplace Support Assistant
Entry-Level Support Role
Assist teams with everyday tasks while developing practical employability skills.
Entry Requirements

 To enrol in the OTHM Level 3 Foundation Diploma in Employability and Workplace Skills, learners must meet the following entry requirements.

  • Age Requirement

    Be 18 years of age and over.

  • Prior Qualification & Experience

    A previous Level 2 qualification or relevant management experience is required.

  • Course Capability

    Possess the ability to complete the Level 3 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of approximately 3,000 words and submit it online via your MyLearnDirect learning portal. The guideline word count for units within this qualification varies depending on the size and content of the unit, thus we kindly ask you to refer to your assessment brief and guidelines for each unit.

Written Assignment
Per Module
3,000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

Learners must complete all six mandatory units to a minimum of 60 credits, 600 hours Total Qualification Time (TQT), and a minimum of 240 Guided Learning Hours (GLH) to achieve this qualification.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
1
R/618/6107
Career Planning and Development
100 TQT 10 Credits

Unit Aim
This unit gives learners the knowledge and understanding needed to make career decisions, along with the skills to plan a career pathway of their choosing. Learners will also learn how to find suitable job vacancies, prepare documentation to support job applications, and reflect on their performance in interviews.

Learning Outcomes:

  • Understand how to access and use careers information.
  • Understand skill requirements relating to career choice.
  • Be able to plan your own career development.
  • Understand the job application process.
  • Understand the interview process and how to reflect on your own performance.
2
Y/618/6108
Managing own Performance
100 TQT 10 Credits

Unit Aim
This unit gives learners the knowledge and understanding to manage and review their own performance, use effective negotiation skills, and understand the importance of effective communication and interpersonal skills in business. Learners will also explore the advantages of teamwork and why team members need varied skills and strengths to complete tasks successfully.

Learning Outcomes:

  • Understand the skills required for managing your own performance.
  • Be able to review your own skills required for managing performance.
  • Understand the use of negotiation skills and persuasion in the workplace.
  • Understand the importance of team working.
  • Understand the importance of effective communication and interpersonal skills in business.
3
D/618/6109
Personal and Professional Development
100 TQT 10 Credits

Unit Aim
This unit gives learners an understanding of the importance of personal and professional development. It explores the resources and activities needed to support development, how to identify strengths and needs for a planned job role, and the importance of monitoring and reviewing development activities.

Learning Outcomes:

  • Understand what personal and professional development is.
  • Know how to identify strengths and needs in relation to your own planned job role.
  • Understand how to plan and produce your own professional development plan.
  • Understand opportunities for professional development.
4
R/618/6110
Employment Skills
100 TQT 10 Credits

Unit Aim
This unit helps learners identify and develop the personal skills needed for the working environment. It covers positive behaviour, how verbal and non-verbal communication can influence situations, and an introduction to leadership and management styles. The unit also explores customer service practices, coaching and mentoring, and the skills and behaviours that make an effective team.

Learning Outcomes:

  • Understand the role of employability skills in business.
  • Understand the importance of customer service.
  • Understand the roles of mentoring and coaching.
  • Understand the skills needed for effective team work.
  • Understand leadership and management styles.
5
Y/618/6111
Working in a Business Environment
100 TQT 10 Credits

Unit Aim
This unit looks at the skills and qualities learners need for different workplace activities. Learners will explore the structure of organisations, how areas of a business work together and how businesses operate within markets. They will also be introduced to financial management, budgeting and project management.

Learning Outcomes:

  • Understand how different businesses operate within a business environment.
  • Understand how the functional areas of businesses work together.
  • Understand financial management and budgeting relevant to the workplace.
  • Understand project management.
6
D/618/6112
Managing Resources
100 TQT 10 Credits

Unit Aim
This unit introduces learners to methods of managing resources in the workplace. Learners will develop their knowledge of the use of technology in business, human resources, and how to ensure a healthy and safe working environment. The unit also explores organisational values, diversity and culture.

Learning Outcomes:

  • Understand how business organisations manage the use of resources.
  • Understand the use of technology in business.
  • Understand human resources for the workplace.
  • Understand health and safety in the business environment.
  • Understand organisational values, culture and diversity.
Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.

Are OTHM courses accredited?

OTHM qualifications are Ofqual-regulated which combine academic credibility and international progression opportunities. OTHM is a UK-based Awarding Organisation and a full member of the Federation of Awarding Bodies (FAB), reflecting its established role within the UK vocational education sector.

OTHM qualifications can provide opportunities for progression to degree and Master's top-up programmes at universities in the UK and overseas, subject to the requirements of the receiving institution and the specific qualification. OTHM also offers qualifications across areas including Business Management, Health and Social Care, Human Resource Management, Information Technology, Logistics, Project Management and Strategic Management and Leadership.

Does my course have any deadlines?

It is a purely online course that allows you to complete the learning at your own pace. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrolment if you need additional time. The course duration varies for each course depending on the credit requirement. Please see the duration below:

  • Courses with 60 credits – 10 months
  • Courses with 120 credits – 12 months
  • Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.