Level 4
Junior Manager
Business Management
OTHM Level 4 Diploma in Business Management
£2,462.50
Business Management
Level-3
OTHM Level 3 Diploma in Business Management
The OTHM Level 3 Diploma in Business Management course aims to provide you with an in-depth understanding of the operations and structure of businesses. This course equips you with the underlying knowledge, understanding, and skills for business activities. This course allows you to apply knowledge, skills, and understanding using some basic, routine practices and techniques to address situations and/or problems related to the organisation's business management.
The course covers several modules, which gives you a solid understanding of various topics. This course enables you to demonstrate the use of a wide range of skills, such as ICT, basic analysis of numerical and graphical data, and effective written and oral communication. This course provides you with the knowledge and understanding of business functions, industries, sectors, and various practical and commonplace applications.
The successful completion of the OTHM Level 3 Diploma in Business Management is intended to provide you with the opportunity for workplace and academic progression.
At a Glance
Who is it for?
Individuals who want to build the knowledge to support effective business operations and management practice.
Avg. Completion Time
8-10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study OTHM Level 3 Diploma in Business Management?
The OTHM Level 3 Diploma in Business Management equips you with the knowledge and understanding of the body of knowledge that constitutes a business discipline. This course provides you with the knowledge and understanding of the related field of business, functions of business, industries, and sectors to a range of practical and/or commonplace applications. You will be able to attain the generic skills needed to obtain, organise, and use factual, theoretical, and/or hypothetical information to draw conclusions and suggest solutions to business organisations. Upon completing this course, you will be able to progress to university and be equipped with the requisite skills and knowledge to enter the world of work in your chosen sector.
Upon completing this course, you will be able to:
- Gain a recognised qualification from an internationally recognised awarding organisation.
- Develop new skills and knowledge that can be immediately applied.
- Prepare for higher-level positions in management through personal and professional develop as a leader who thrives in complex and globally diverse environments.
- Progress to a wide range of OTHM Level 4 diplomas.
What is included in OTHM Level 3 Diploma in Business Management?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period
Full access for 12 months from enrolment.
Who is it for?
The OTHM Level 3 Diploma in Business Management is designed for individuals seeking to develop the core knowledge and practical skills needed to work effectively within a business or organisational environment.
- Individuals starting out in a business support or administrative role.
- Aspiring managers looking to build a foundation in business management practice.
- People considering a career change into business or office management.
- School or college leavers wanting a recognised route into business.
Course Benefits
By completing this certification course, you will be able to:
- Gain the knowledge and understanding needed to make career decisions and the skills to plan a career pathway choosing.
- Develop knowledge and understanding to manage and review performance, use effective negotiation skills and understand the importance of effective communication and interpersonal skills in business.
- Understand the importance of personal and professional development.
- Identify and develop the personal skills required for the working environment.
- Acquire skills and qualities needed for different workplace activities.
- Understand how business organisations manage the use of resources.
Why Choose OTHM Qualifications at SBTL?
OTHM is a UK awarding organisation approved and regulated by Ofqual, and it holds full membership of the Federation of Awarding Bodies (FAB). Through a network of delivery centres spanning multiple countries, OTHM provides internationally recognised qualifications across a wide spread of professional and vocational fields. Through its academic partnerships in the UK and abroad, OTHM helps graduates boost their career prospects and move on to degree and Master's top-up study at universities around the world.
Key reasons to choose OTHM Qualifications:
-
Ofqual Regulated — As a qualification regulated by Ofqual, OTHM awards are held to the highest national standards set for England.
-
FAB Member — Membership of the Federation of Awarding Bodies reflects OTHM's ongoing commitment to quality and credibility within vocational education.
-
University Progression — Graduates can use OTHM qualifications to gain entry onto degree and Master's top-up courses at universities internationally.
-
Globally Recognised — A network of academic partnerships across the UK and overseas means OTHM qualifications hold weight with employers and institutions alike.
-
Broad Subject Coverage — Programmes span areas such as Business Management, Health and Social Care, HR, IT, Logistics, Project Management, and Strategic Leadership.
-
Rigorous Quality Standards — Every qualification is built and awarded to consistently high standards of integrity and academic rigour.
-
WES Recognised — Recognition by World Education Services (WES) supports international credit transfer and graduate mobility.
Pathways & Progression
Academic Pathway
Progress to Level 4
- OTHM Level 4 Diploma in Business Management
- Direct progression on successful completion
Professional Recognition
Ofqual-regulated UK qualification
- RQF-aligned recognised internationally.
- Progression opportunities to UK and international university top-up degrees.
- Supports career and academic advancement.
Career Growth
Career Pathways
- Business Administrator
- Office Coordinator
- A stepping stone towards supervisory and management roles within a business.
Industry Recognition
Professional Certification
- Ofqual-regulated RQF Level 3 qualification
- Awarded by Ofqual Recognised Awarding Body OTHM Qualifications
- Valued by employers across the UK and internationally
Career Paths
Business Administrator
Entry-Level Support Role
A stepping stone towards supervisory and management roles within a business.
Office Coordinator
Entry-Level Support Role
Coordinate office resources and support smooth communication across teams.
Business Support Assistant
Entry-Level Support Role
Assist managers with planning, reporting, and general business support tasks.
Entry Requirements
To enrol in the OTHM Level 3 Diploma in Business Management, learners must meet the following entry requirements.
-
Age Requirement
Be 18 years of age and over.
-
Prior Qualification & Experience
A previous Level 2 qualification or relevant management experience is required.
-
Course Capability
Possess the ability to complete the Level 3 course.
-
English Language
The course is offered in English. You must possess considerable competency in English.
Assessment
For each module you study, you will complete a written assignment of approximately 3,000 words and submit it online via your MyLearnDirect learning portal. The guideline word count for units within this qualification varies depending on the size and content of the unit, thus we kindly ask you to refer to your assessment brief and guidelines for each unit.
Written Assignment
Per Module
3,000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus
Learners must complete all six mandatory units to a minimum of 120 credits, 1200 hours Total Qualification Time (TQT), and a minimum of 600 Guided Learning Hours (GLH) to achieve this qualification.
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Click on each unit below to read a summary of the learning outcomes.
1
F/618/8192
Communication for Business
200 TQT
20 Credits
Unit Aim
This unit gives learners the fundamental skills needed to communicate in a business environment. Learners will develop an awareness of different forms of communication, including non-verbal, verbal, written and IT. This will enable them to communicate different messages effectively by choosing the most efficient form of communication for the situation and the message.
Learning Outcomes:
- Know about communication in a business context.
- Be able to use verbal and non-verbal communication.
- Be able to use written communication.
- Be able to use IT communication.
2
J/618/8193
The Business Environment
200 TQT
20 Credits
Unit Aim
This unit gives learners an understanding of the concept of a business environment. Learners will develop an awareness of different types of business sectors and forms, as well as different business functions. They will also explore a business’s internal and external environments, where micro and macro-economic factors have a significant influence on business activity, enabling them to assess both effectively.
Learning Outcomes:
- Understand different types of business and the sectors they operate in.
- Know about the functional areas of a business.
- Understand the internal environment of a business.
- Understand the external environment of a business.
- Know about a business’ economic environment.
3
L/618/8194
People Management
200 TQT
20 Credits
Unit Aim
This unit gives learners the knowledge and understanding needed to lead and manage people effectively in a business. Learners will develop an awareness of employee motivation, employee relations and performance management. This will help them understand what leaders and managers need to do to deliver and support effective employee engagement.
Learning Outcomes:
- Understand employee motivation.
- Understand employee relations.
- Know about performance management.
- Understand leadership and management.
4
R/618/8195
Customer Service
200 TQT
20 Credits
Unit Aim
This unit gives learners the knowledge and understanding needed to work in a customer service role. Learners will explore customer service fundamentals, types of customers and how a business can develop relationships with its customers. Building on an awareness of interpersonal skills, they will show they can work alone and in a team to provide high-quality customer experiences.
Learning Outcomes:
- Know about customer service.
- Understand the customers of a business.
- Understand how to improve the relationship with customers.
- Know how to effectively operate in a customer service role.
5
Y/618/8196
Finance in Business
200 TQT
20 Credits
Unit Aim
This unit gives learners the fundamental knowledge needed to record financial transactions and produce financial statements. Learners will develop an awareness of finance and accounting techniques such as the double-entry accounting system, budgeting and investment appraisal. This will enable them to record financial transactions and produce accounting statements effectively.
Learning Outcomes:
- Know about business finance.
- Be able to record financial transactions.
- Know about cost and management accounting.
- Be able to produce accounting statements.
6
D/618/8197
Marketing
200 TQT
20 Credits
Unit Aim
This unit gives learners the marketing knowledge and techniques needed to engage effectively in marketing activities. Learners will develop an awareness of key marketing and campaign principles, which provide the foundation for producing and presenting market research results and planning a marketing campaign.
Learning Outcomes:
- Know about marketing principles.
- Know about marketing campaigns.
- Be able to conduct market research.
- Be able to plan a marketing campaign.
Study Mode
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
How does online learning work at SBTL?
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
How will I get tutor support and other guidance?
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
- Constructive formative feedback on every assignment to help you improve
- Guidance on the proposed structure of your work
- Regular discussion of your assignment progress throughout the course
- Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
What does the allocated tutor provide to me?
- Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
- Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
- Offer constructive formative feedback on your assignments, which can help you to improve your assignments.
- Offer guidance on the proposed structure.
- Discuss the progress of your assignments with you during the course.
- Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Are OTHM courses accredited?
OTHM qualifications are Ofqual-regulated which combine academic credibility and international progression opportunities. OTHM is a UK-based Awarding Organisation and a full member of the Federation of Awarding Bodies (FAB), reflecting its established role within the UK vocational education sector.
OTHM qualifications can provide opportunities for progression to degree and Master's top-up programmes at universities in the UK and overseas, subject to the requirements of the receiving institution and the specific qualification. OTHM also offers qualifications across areas including Business Management, Health and Social Care, Human Resource Management, Information Technology, Logistics, Project Management and Strategic Management and Leadership.
Does my course have any deadlines?
It is a purely online course that allows you to complete the learning at your own pace. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrolment if you need additional time. The course duration varies for each course depending on the credit requirement. Please see the duration below:
- Courses with 60 credits – 10 months
- Courses with 120 credits – 12 months
- Courses with 240 credits – 18 months
Is the course fee all-inclusive? Are there any hidden fees?
Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.
Additional fees apply only in specific optional or performance-based situations:
- Resubmission fees: if a submission is referred and you need a further attempt.
- Additional formative review: if you request more than the one review included per module.
- Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
- Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
- Course change: if you ask to change to a different course after enrolling.
The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.
Is there a fee for shipping my certificate?
Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:
- Within the UK: £10
- Outside the UK: £50
Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.
Related Courses
Level 3
Junior Manager
Business Management
OTHM Level 3 Diploma in Business Studies
£2,237.50
Level 5
Middle Manager
Business Management
OTHM Level 5 Diploma In Business Management
£2,462.50