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Management and Leadership Level-5

ILM Level 5 NVQ Diploma in Management and Leadership

Awarding Body: ILM 8–10 Months Min. 53 credits 100% Online

The ILM Level 5 NVQ Diploma in Management and Leadership is tailored for middle managers who are responsible for overseeing substantial programs and resources within their organisations. This comprehensive course focuses on developing advanced skills in strategic planning, strategic change management, and business process design. Additionally, it emphasises the cultivation of core leadership and management competencies such as fostering a culture of inspiration among colleagues and delivering consistent, measurable results.

At a Glance
Who is it for?
Practising middle managers who want to demonstrate competence in leadership and management through a work-based, evidence-led qualification.
Avg. Completion Time
8–10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study ILM Level 5 NVQ Diploma in Management and Leadership?

The ILM Level 5 NVQ Diploma in Management and Leadership course is aimed at middle managers with responsibility for substantial programmes and resources. The course demonstrates your commitment to personal and professional development, enhancing your career prospects and opening up new opportunities for personal and professional advancement.

The course comprises of four mandatory units and some optional units. Two build skills in strategy – strategic planning and strategic change – the third unit looks at developing and evaluating business processes. And the fourth unit develops further core skills in leadership and management

Successful completion of the course could lead you to progression to a range of qualifications including:

● ILM Level 5 Award, Certificate or Diploma in Leadership and Management

● ILM Level 7 Certificate or Diploma in Leadership and Management

ILM graduates achieve remarkable things:

  • An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion.
  • ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development
  • ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials
What is included in ILM Level 5 NVQ Diploma in Management and Leadership?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period

 Full access for 12 months from enrolment.

Who is it for?

 The ILM Level 5 NVQ Diploma in Management and Leadership is designed for practising managers who want to demonstrate their competence in real workplace leadership and management activities through a nationally recognised qualification.

  • Practising middle managers wanting to formally evidence their existing leadership and management competence.
  • Managers responsible for planning, organising, and directing the work of teams and other managers.
  • Individuals wanting a work-based qualification that reflects day-to-day leadership and management practice.
  • Those seeking recognition of experience alongside formal management development.
Practising Middle Managers Managers Seeking Formal Recognition Experienced Managers Moving Into Senior Roles Managers Responsible for Teams and Resources
Course Benefits

For Learners

  • Develop your set of essential leadership skills, including effective communication, decision-making, and team management.
  • Gain knowledge on how to successfully manage strategic change within an organisation, including creating and implementing change management plans.
  • Acquire skills in various business processes such as project management, budgeting, and performance evaluation to enhance your organisation’s efficiency and impact in the industry.
  • Paves way towards your personal and professional development

For Organisations

  • Proactive middle managers comfortable with change
  • A broad selection of optional units to tailor  your organisations’ learning and development needs
  • Promote a culture of organisational learning and development

Why Choose ILM Qualifications at SBTL?

ILM (the Institute of Leadership and Management) is among the UK's leading providers of leadership and management qualifications and forms part of the City & Guilds Group. Its qualifications are approved and regulated by Ofqual and are used widely by employers — from small businesses to large multinationals — to build leadership capability at every level.

ILM qualifications are built around a practical, applied approach, pairing leadership theory with real workplace application, and cover learners from first-time supervisors through to experienced senior leaders and executive coaches.

Key reasons to choose ILM Qualifications:

  • Ofqual Regulated — ILM qualifications are approved and regulated by Ofqual, guaranteeing consistent, nationally recognised standards.
  • Part of City & Guilds Group — Supported by the reputation and infrastructure of one of the world's most established skills and education organisations.
  • Practical, Workplace-Focused Learning — Designed to build applied leadership and management skills with immediate workplace relevance.
  • Specialist Pathways — Includes dedicated coaching and mentoring qualifications alongside the core leadership and management routes.
  • Globally Recognised — Respected by employers in the UK and internationally as a marker of credible, practice-based leadership development.
Pathways & Progression
Academic Pathway
Progress to Level 6
  • ILM Level 6 Diploma in Leadership and Management
  • Direct progression on successful completion
Professional Recognition
Recognised by ILM
  • Formal recognition on successful completion
  • A credential you can add straight to your CV and LinkedIn
  • Backed by ILM's standing as a leading awarding body
Career Growth
Career Pathways
  •  Senior Manager
  • Departmental Manager
  • A clear route from operational management into senior, strategic leadership responsibility.
Industry Recognition
Professional Certification
  • Ofqual-regulated RQF Level 5 qualification
  • Awarded by City & Guilds under ILM
  • Valued by employers across the UK and internationally
Career Paths
Middle Manager
Middle-Level Management Role
Manages resources, processes, and staff to meet operational and strategic targets.
Departmental Manager
Middle-Level Management Role
Oversees a department's performance and coordinates cross-team activity.
Operations Manager
Middle-Level Management Role
Plans, organises, and directs the work of teams and other managers.
Entry Requirements

 To enrol in the ILM Level 5 NVQ Diploma in Management and Leadership, learners must meet the following entry requirements.

  • Age Requirement

    Be 18 years of age and over.

  • Prior Qualification & Experience

    Hold a Level 4 qualification or have equivalent relevant experience in a management or supervisory role. 

  • Course Capability

    Possess the ability to complete the Level 5 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

 For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online via your MyLearnDirect learning portal.

Written Assignment
Per Module
2,000–2,500 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

This course comprises of four mandatory units. Learners take four mandatory units in this qualification. Two build skills in strategy – strategic planning and strategic change – the third unit looks at developing and evaluating business processes. And the fourth unit develops further core skills in leadership and management. Please see the rules of combination below:

Rules of combination

  • 4 mandatory units from Group 1 (22 credits)
  • Minimum of 23 credits from Group 2
  • Maximum of 8 credits from Group 3
  • Minimum of 30 credits at Level 5 or above

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
Group I
4 units
1
8623-400
Provide Leadership and Management (Mandatory)
50 TQT 5 Credits

Unit purpose and aim(s)

This unit supports learners in acquiring a thorough understanding of the principles that inform leadership and management. It further empowers them to engage and inspire stakeholders and colleagues, ultimately leading to the successful delivery of results.

2
8623-500
Contribute to the Development of a Strategic Plan (Mandatory)
50 TQT 5 Credits

Unit purpose and aim(s)

 

This unit guides learners in understanding the essential concepts of strategic planning. It helps them analyse the different factors that affect the creation of strategic plans. Moreover, it enables them to actively participate in the development of a strategic plan.

 

3
8623-501
Design Business Processes (Mandatory)
50 TQT 5 Credits

 

Unit purpose and aim(s)

The purpose of this unit is to guide learners in producing logically connected business activities that provide value to customers and various techniques and tools for designing effective business processes. They will also learn how to develop these processes, generate additional ideas, and evaluate their organisational effectiveness.

4
8623-502
Manage Strategic Change (Mandatory)
70 TQT 7 Credits

 Unit purpose and aim(s)

This unit focuses on helping learners grasp the concepts of managing and evaluating change. It will equip them with the ability to plan and manage strategic change. Furthermore, they will learn how to assess the effectiveness of strategic change.

Group II
16 units
5
8623-401
Develop and Implement an Operational Plan
50 TQT 5 Credits

Unit purpose and aim(s)

This unit is designed to provide learners with the skills and knowledge needed to develop, implement, and oversee operational plans that support organizational goals. It emphasises the fundamentals of operational planning, such as resource distribution, risk assessment, and performance measurement. Learners will gain the ability to recognize operational needs, establish measurable objectives, and execute strategies efficiently, ensuring that all efforts contribute to the organization's success.

6
8623-403
Develop and Maintain Professional Networks
30 TQT 3 Credits

Unit purpose and aim(s)

This unit aims to equip learners with the skills and knowledge to effectively build, maintain, and leverage professional relationships within their industry. This unit focuses on enhancing interpersonal networking skills crucial for leadership and management roles.

7
8623-404
Encourage Learning and Development
30 TQT 3 Credits

 

Unit purpose and aim(s)

This unit is designed to provide learners with the essential skills and knowledge to cultivate a culture of ongoing learning and development within their teams. It emphasises the significance of learning as a crucial factor in enhancing both individual and organizational performance.

 

8
8623-411
Conduct Quality Audits
30 TQT 3 Credits

Unit purpose and aim(s)

This unit is designed to provide learners with the essential skills and knowledge needed to carry out quality audits effectively within an organisation. It emphasises the importance of ensuring that both processes and products adhere to established standards and meet regulatory obligations.

 

9
8623-412
Manage a Budget
40 TQT 4 Credits

Unit purpose and aim(s)

This unit seeks to empower learners with the necessary skills and knowledge to manage budgets effectively within their organisations. It covers several critical areas that are essential for achieving success in budget management.

10
8623-413
Manage a Project
70 TQT 7 Credits

Unit purpose and aim(s)

This unit is designed to provide learners with the essential skills and knowledge required to successfully oversee a project from its inception to its conclusion. It emphasizes the development of abilities in planning, executing, and finalising projects, ensuring they achieve defined goals within set timelines and budgets.

11
8623-414
Manage Business Risk
60 TQT 6 Credits

Unit purpose and aim(s)

 This unit is designed to provide learners with the essential knowledge and skills needed to recognise, evaluate, and handle risks in a business environment. It emphasises a thorough understanding of risk management processes, which includes pinpointing potential risks, assessing their effects on business activities, and applying effective strategies to reduce those risks.

12
8623-416
Recruitment, Selection and Induction Practice
60 TQT 6 Credits

Unit purpose and aim(s)

This unit aims to equip learners with the skills and knowledge to manage the recruitment process successfully. It emphasises selecting the right candidates for job roles and implementing effective induction practices to help new employees integrate smoothly into the organisation.

13
8623-417
Manage Redundancy and Redeployment
60 TQT 6 Credits

Unit purpose and aim(s)

This unit is designed to provide learners with the essential knowledge and skills needed to manage redundancy processes and redeployment effectively within an organisation. It emphasises understanding the legal and ethical aspects of redundancy, creating strategies for managing change, and developing effective communication plans to assist employees impacted by these changes.

14
8623-503
Establish Business Risk Management Processes
50 TQT 5 Credits

 

Unit purpose and aim(s) 

This unit seeks to enhance learners' understanding of business risk management models and techniques. It will provide them with the skills to establish business risk management processes. Moreover, they will learn to evaluate the effectiveness of these processes.

15
8623-504
Promote Equality of Opportunity, Diversity and Inclusion
50 TQT 5 Credits

Unit purpose and aim(s)

This unit aims to develop learners the knowledge and skills to promote equality of opportunity, diversity and inclusion. It introduces learners to the key principles underpinning equality, diversity and inclusion in the workforce. Upon completing this unit, learners will be able to evaluate organisational strategies, policies and practices that address equality, diversity and inclusion requirements. Learners will also be able to promote equality, diversity and inclusion policies and practices.

16
8623-505
Develop and Manage Collaborative Relationships with Other Organisations
50 TQT 5 Credits

Unit purpose and aim(s)

This unit is designed to assist learners in grasping the fundamentals of successful collaboration with other organisations. It will enable them to recognise potential external partnerships that can be cultivated. Additionally, learners will gain the skills necessary to work together with other organisations effectively.

17
8623-506
Optimise the Use of Technology
60 TQT 6 Credits

Unit purpose and aim(s)

This unit aims to help the learners develop the knowledge and skills required to optimise the use of technology. It introduces learners to the key principles underpinning the optimisation of technology. Upon completing this unit, learners will be able to scope the use of technology, optimise the use of technological solutions, and manage the use of technology.

18
8623-507
Manage Product and/or Service Development
50 TQT 5 Credits

Unit purpose and aim(s)

This unit aims to equip learners with the skills and knowledge necessary to effectively oversee the development of new or improved products and services within an organisation. This unit focuses on understanding the product life cycle, identifying market needs, managing the development process, and ensuring that products meet customer expectations while aligning with organisational goals.

19
8623-508
Manage Strategic Marketing Activities
70 TQT 7 Credits

Unit purpose and aim(s)

This unit aims to provide learners with the knowledge and skills to manage marketing activities effectively in an organisation. It covers the key concepts of strategic marketing, the evaluation of marketing activities, the development of marketing strategies, and their implementation. Furthermore, it addresses how to modify strategies based on feedback and shifting circumstances.

20
8623-709
Lead the Development of a Quality Strategy
40 TQT 4 Credits

Unit purpose and aim(s)

The purpose of this unit is to provide learners with the essential knowledge and skills needed to create and execute a thorough quality strategy within an organization. It emphasises grasping the fundamentals of quality management, setting quality objectives, and ensuring these objectives are in harmony with the organisation’s broader strategic goals.

Group C
5 units
21
8623-418
Manage Health and Safety in Own Area of Responsibility
50 TQT 5 Credits

 Unit purpose and aim(s)

This unit is designed to empower learners with the skills needed to manage health and safety effectively in their particular domains. It focuses on ensuring legal compliance, carrying out risk assessments, implementing relevant policies, and nurturing a culture of continuous improvement in health and safety practices.

22
8623-419
Contribute to the Design and Development of an Information System
50 TQT 5 Credits

Unit purpose and aim(s)

This unit is designed to empower learners with the knowledge and skills required to play a significant role in the design and development of information systems within their organisations. It covers the core principles of information system design, the identification of user requirements, and the application of effective methodologies for system development.

 

23
8623-420
Manage Information Systems
60 TQT 6 Credits

 

Unit purpose and aim(s)

The purpose of this unit is to equip learners with the critical skills and knowledge necessary for managing information systems effectively in an organization. It highlights the ways in which information systems can be employed to enhance business functions and support decision-making processes.

 

24
8623-422
Manage Customer Service Operations
70 TQT 7 Credits

Unit purpose and aim(s)

 This unit seeks to prepare learners with the skills and knowledge essential for the effective management of customer service operations within an organisation. It focuses on several important domains that are critical for providing high-quality customer service and ensuring efficient operations.

25
8623-425
Prioritising Information for Sales Planning
30 TQT 3 Credits

Unit purpose and aim(s)

 

This unit focuses on providing learners with the skills and knowledge necessary to prioritise important information for effective sales planning. It aims to enhance decision-making skills in a sales context by emphasising the relevance of data and its application in strategic planning.

 

Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

Which ILM Leadership and Management Course are right for me?

ILM is the best choice if you would like to enhance your leadership skills and focus on a leadership and management career. After successfully completing the ILM courses, you can apply the leadership and management skills learnt through the courses in your day-to-day job role.

ILM courses start at Level 2 and go up to Level 7, so we offer the course for team leaders, junior managers, middle managers and senior managers. Each level can be achieved at Award, Certificate or Diploma status depending on the amount of credits gained at that level. Credits are awarded depending on the complexity of each Unit.

ILM Level 2: The ILM Level 2 courses are designed for aspiring team leaders, mentors and supervisors who wish to develop their knowledge, mentoring and team-leading skills.

We offer three courses in Level 2, and you may choose one depending on your career goals and needs. 

ILM Level 3: The ILM Level 3 courses are designed for aspiring junior managers, first-line managers, aspiring coaches or mentors and supervisors that offers a broad range of knowledge from leadership to management.

We offer various courses at Level 3, and you can select the most suitable course for your career progression.

ILM Level 4 and 5: The ILM Level 4 and 5 Leadership and Management are designed for middle managers. The courses at ILM Level 4 and 5 in Leadership and Management focus on developing core management skills, assessing your leadership performance, and developing critical thinking. You will understand and learn to lead teams to achieve organisational goals and objectives and make strong, informed management decisions with the ILM Level 4 and 5 courses. 

We offer various courses in the ILM Level 4 and 5 Leadership and Management, and you may choose one depending on your career goals and needs. 

ILM Level 6 and Level 7: The ILM Level 6 and Level 7 courses are developed for senior managers and leaders who seek to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation.

We offer two courses at Level 6 and Level 7, Leadership and Management, and you may choose one that is most effective for your progression. 

You can enrol for any ILM course depending on your career aspirations and eligibility, but you should consider your role, responsibilities and experience when choosing a course.

What is the difference between Award, Certificate and Diploma?

Depending on how detailed the qualification is and how long it might take to complete, ILM qualifications fall into three sizes:

  • Awards are the shortest and most concise qualification, accounting for 10 to 120 hours of learning at a return of 1-12 credits.
  • Certificates (130 to 360 hours of learning) provide a broader base of knowledge and skills, and are awarded between 13 and 36 credits.
  • Diplomas are the most comprehensive qualification, with an extensive programme of learning amounting to over 370 hours of learning for 37 or more credits.
What is a Regulated Qualification?

Regulated qualifications are reviewed and accredited by a regulatory body that assures the qualification offers a quality syllabus, learning outcomes, assessment and teaching strategies. The assessments of regulated qualifications are undertaken fairly to guarantee that the certificate is recognised as a valid achievement. Regulated qualifications are recognised worldwide and provide a pathway to a higher level of study. Employers also value regulated qualifications, and employees who achieve them gain a competitive advantage over others.

In the UK, qualifications at schools and colleges are regulated by Ofqual, which maintains a register providing more details on each qualification and its awarding bodies. To ensure quality assurance, regulated qualifications are reviewed periodically so learners obtain up-to-date skills and knowledge and have confidence in the qualifications they pursue.

Are ILM courses regulated?

All ILM qualifications are awarded by The City and Guilds of London Institute which was founded in 1878 and is incorporated by Royal Charter and, are regulated by OfQual.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Does my course have any deadline?

It is a purely online course that allows you to complete the learning at your own pace. However, there is a course expiry date for each awarding body. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrollment if you need additional time. 

The course duration for all the (a) award courses are 6 months, (b) certificate courses are 10 months, (c) diploma courses are 12 months and (d) extended diploma programs are 18 months. 

The course support duration applies to all the programs delivered by SBTL, irrespective of the awarding bodies.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.