Level 4
Junior Manager
Business Management
OTHM Level 4 Diploma in Business Management
£2,462.50
Management and Leadership
Level-4
ILM Level 4 NVQ Diploma in Management
The ILM Level 4 NVQ Diploma in Management is designed for experienced managers transitioning into middle management positions within their organisations. These managers are tasked with overseeing and optimising operational processes while taking on a reduced role in day-to-day line management duties. This comprehensive course is meticulously designed to equip managers with the advanced knowledge and skills essential for assuming higher-level responsibilities, including strategic planning and the successful implementation of organisational changes.
At a Glance
Who is it for?
Practising middle managers who want to demonstrate competence in management through a work-based, evidence-led qualification.
Avg. Completion Time
8–10 Months, studying at your own flexible pace.
Support Period
12 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study ILM Level 4 NVQ Diploma in Management?
The ILM Level 4 NVQ Diploma in Management course is designed for individuals who want to gain a foundational understanding of leadership and those who aspire to advance to a higher level of management career.
The course comprises of four mandatory units and some optional units. The first unit looks at personal and professional development, helping you to identify your development needs and plan how to fulfil them. The second unit delves into the theory of leadership and also provides practical application of how to inspire and engage individuals. In the third unit you will develop and implement an operation plan. And the final mandatory unit helps you to develop your working relationships with key stakeholders.
Successful completion of the course could lead you to progression to a range of qualifications including:
● ILM Level 5 NVQ Diploma in Management and Leadership
● ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
ILM graduates achieve remarkable things:
An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion.
ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development
ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials
What is included in ILM Level 4 NVQ Diploma in Management?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
12-Month Support Period
Full access for 12 months from enrolment.
Who is it for?
The ILM Level 4 NVQ Diploma in Management is designed for practising managers who want to demonstrate their competence in real workplace management activities through a nationally recognised qualification.
- Practising managers wanting to formally evidence their existing management competence.
- Middle managers responsible for planning, organising, and directing the work of others.
- Individuals wanting a work-based qualification that reflects day-to-day management practice.
- Those seeking recognition of experience alongside formal management development.
Course Benefits
For Learners
- Develop your core leadership skills
- Take charge of your personal and professional development
- Get the skills to be able to plan and implement an operational plan
- Improve your working relationships
- Get a recognised qualification for your personal development
For Organisations
- Middle managers with proven skills in operational management
- Managers who can assess and manage their personal and professional development
- A broad selection of optional units to tailor to suit your organisations’ learning and development needs
- Promote a culture of organisational learning and development
Why Choose ILM Qualifications at SBTL?
ILM (the Institute of Leadership and Management) is among the UK's leading providers of leadership and management qualifications and forms part of the City & Guilds Group. Its qualifications are approved and regulated by Ofqual and are used widely by employers — from small businesses to large multinationals — to build leadership capability at every level.
ILM qualifications are built around a practical, applied approach, pairing leadership theory with real workplace application, and cover learners from first-time supervisors through to experienced senior leaders and executive coaches.
Key reasons to choose ILM Qualifications:
-
Ofqual Regulated — ILM qualifications are approved and regulated by Ofqual, guaranteeing consistent, nationally recognised standards.
-
Part of City & Guilds Group — Supported by the reputation and infrastructure of one of the world's most established skills and education organisations.
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Practical, Workplace-Focused Learning — Designed to build applied leadership and management skills with immediate workplace relevance.
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Specialist Pathways — Includes dedicated coaching and mentoring qualifications alongside the core leadership and management routes.
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Globally Recognised — Respected by employers in the UK and internationally as a marker of credible, practice-based leadership development.
Pathways & Progression
Academic Pathway
Progress to Level 5
- ILM Level 5 NVQ Diploma in Management
- Direct progression on successful completion
Professional Recognition
Recognised by ILM
- Formal recognition on successful completion
- A credential you can add straight to your CV and LinkedIn
- Backed by ILM's standing as a leading awarding body
Career Growth
Career Pathways
- Middle Manager
- Departmental Manager
- A clear route from operational management into broader, cross-functional management responsibility.
Industry Recognition
Professional Certification
- Ofqual-regulated RQF Level 5 qualification
- Awarded by City & Guilds under ILM
- Valued by employers across the UK and internationally
Career Paths
Operations Manager
Middle-Level Management Role
Manages resources, processes, and staff to meet operational targets.
Departmental Manager
Middle-Level Management Role
Oversees a department's performance and coordinates cross-team activity.
Middle Manager
Middle-Level Management Role
Plans, organises, and directs the work of teams and other managers.
Entry Requirements
To enrol in the ILM Level 4 NVQ Diploma in Management, learners must meet the following entry requirements.
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Age Requirement
Be 18 years of age and over.
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Prior Qualification & Experience
Hold a Level 3 qualification, or have equivalent relevant experience in a management or supervisory role.
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Course Capability
Possess the ability to complete the Level 4 course.
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English Language
The course is offered in English. You must possess considerable competency in English.
Assessment
For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor.
Written Assignment
Per Module
2,000–2,500 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus
This course comprises of four mandatory units and some optional units. The first unit looks at personal and professional development, helping you to identify their development needs and plan how to fulfil them. The second unit delves into the theory of leadership and also provides practical application of how to inspire and engage individuals. In the third unit you will develop and implement an operation plan. And the final mandatory unit helps you to develop your working relationships with key stakeholders. Please see the rules of combination below:
Rules of combination
● Four mandatory units (17 credits)
● Minimum of 20 credits from Group 1
● Maximum of 16 credits from Group 2
● Minimum of 40 credits at Level 4 or above.
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Click on each unit below to read a summary of the learning outcomes.
Group I
18 units
1
8622-301
Manage Team Performance
40 TQT
4 Credits
Unit purpose and aim(s)
This unit assists learners in grasping how to manage team performance effectively. It enables them to allocate tasks and ensure the quality of work. Additionally, it equips them with the skills to manage communication within the team.
2
8622-305
Promote Equality, Diversity and Inclusion in the Workplace
30 TQT
3 Credits
Unit purpose and aim(s)
This unit helps learners to recognise the organisational aspects of equality, diversity, and inclusion in a workplace setting. It also explores the personal dimensions of these concepts. Lastly, learners will be prepared to promote and support equality, diversity, and inclusion in their work environments.
3
8622-306
Manage Individuals’ Performance
40 TQT
4 Credits
Unit purpose and aim(s)
This unit guides learners in understanding how to tackle underperformance in a professional environment. It also helps them develop the ability to manage individual performance effectively.
4
8622-307
Manage Individuals’ Development in the Workplace
30 TQT
3 Credits
Unit purpose and aim(s)
This unit prepares learners to perform performance appraisals. Additionally, it helps them support the growth and development of individual team members.
5
8622-310
Manage Conflict Within a Team
50 TQT
5 Credits
Unit purpose and aim(s)
This unit aids learners in comprehending the essential principles of conflict management. It prepares them to lower the potential for conflict within a team and to handle conflicts that may emerge.
6
8622-313
Implement and Maintain Business Continuity Plans and Processes
40 TQT
4 Credits
Unit purpose and aim(s)
This unit aids learners in comprehending how to strategise for the implementation of business continuity plans and processes. It also empowers them to execute these plans and processes and to uphold their suitability for ongoing operations.
7
8622-403
Develop and Maintain Professional Networks
30 TQT
3 Credits
Unit purpose and aim(s)
This unit enables learners to understand the core principles of effective networking. It helps them identify professional networks that support their growth. Additionally, it teaches them how to effectively maintain these professional connections.
8
8622-412
Manage a Budget
40 TQT
4 Credits
Unit purpose and aim(s)
This unit assists learners in recognizing financial needs. It teaches them how to create budgets. Learners will gain the ability to manage a budget effectively. They will also learn to assess the utilization of a budget.
9
8622-413
Manage a Project
70 TQT
7 Credits
Unit purpose and aim(s)
This unit assists learners in grasping the fundamentals of project management. It enables them to create a project plan. It also equips them with the skills to oversee a project effectively. Additionally, learners will be able to assess the success of a project.
10
8622-414
Manage Business Risk
60 TQT
6 Credits
Unit purpose and aim(s)
This unit aids learners in grasping the concept of business risk management. It empowers them to tackle business risks head-on. Furthermore, it provides them with tools to reduce these risks.
11
8622-415
Manage Knowledge in an Organisation
50 TQT
5 Credits
Unit purpose and aim(s)
This unit guides learners in understanding the essential principles of knowledge management. It helps them identify the knowledge that requires management within an organisation. Moreover, it empowers them to manage knowledge effectively within an organisation.
12
8622-416
Recruitment, Selection and Induction Practice
60 TQT
6 Credits
Unit purpose and aim(s)
This unit supports learners in understanding the essential principles and theories that form the basis of recruitment, selection, and induction practices. It enables them to recruit individuals for an organization effectively. Moreover, it helps them select the right candidates for specific positions. Lastly, it prepares them to induct new employees into the organization seamlessly.
13
8622-417
Manage Redundancy and Redeployment
60 TQT
6 Credits
Unit purpose and aim(s)
This unit supports learners in understanding how to manage redundancy. It outlines the essential principles of redeployment. Learners will acquire the skills to effectively manage redundancy processes. They will also learn to handle the redeployment of employees.
14
8622-500
Contribute to the Development of a Strategic Plan
50 TQT
5 Credits
Unit purpose and aim(s)
This unit facilitates learners' comprehension of the core principles of strategic planning. It equips them with the ability to assess the elements that impact the formulation of strategic plans and encourages their active participation in the planning process.
15
8622-501
Design Business Processes
50 TQT
5 Credits
Unit purpose and aim(s)
This unit aims to develop the learner's knowledge and skills to design business processes. Upon completing this unit, learners will have developed an understanding of techniques and tools that support the design of business processes. Learners will be able to develop and evaluate business processes.
16
8622-505
Develop and Manage Collaborative Relationships with Other Organisations
50 TQT
5 Credits
Unit purpose and aim(s)
This unit supports learners in comprehending the essential principles of effective collaboration with various organisations. It prepares them to identify and cultivate external collaborative relationships and to engage in cooperative efforts with other organisations.
17
8622-506
Optimise the Use of Technology
60 TQT
6 Credits
Unit purpose and aim(s)
This unit aims to develop the learners' knowledge and skills required to optimise the use of technology and introduces learners to the key principles underpinning the optimisation of technology. Upon completing this unit, learners will be able to scope the use of technology, optimise the use of technological solutions, and manage the use of technology.
18
8622-507
Manage Product and/or Service Development
50 TQT
5 Credits
Unit purpose and aim(s)
This unit aims to develop the learners' knowledge and skills required to manage product and/or service development. Upon completion of this unit, learners will have an understanding of the development of new or improved products and/or services. Learners will be able to establish the need for and manage the development of new or improved products and/or services.
Group II
6 units
19
8622-317
Contribute to the Improvement of Business Performance
60 TQT
6 Credits
Unit purpose and aim(s)
This unit aims to develop the learners' knowledge and skills to improve business performance. Upon completing this unit, learners will have developed an understanding of the key principles of resolving business problems and improvement techniques and processes. Learners will be able to apply this knowledge when solving business problems and contributing to improving business activities.
20
8622-418
Manage Health and Safety in Own Area of Responsibility
50 TQT
5 Credits
Unit purpose and aim(s)
This unit assists learners in comprehending their responsibilities and liabilities concerning health and safety legislation. It enables them to evaluate, oversee, and reduce health and safety risks within their specific areas of responsibility. Additionally, learners will be equipped to review and communicate health and safety policies relevant to their roles, as well as to monitor health and safety practices effectively in their designated areas.
21
8622-420
Manage Information Systems
60 TQT
6 Credits
Unit purpose and aim(s)
This unit aims to develop the learners' knowledge and skills to manage information systems. Upon completion of this unit, learners will develop an understanding of the management of information systems. Learners can apply this knowledge when setting up information system processes and managing information systems.
22
8622-422
Manage Customer Service Operations
70 TQT
7 Credits
Unit purpose and aim(s)
This unit aims to provide the learners with the knowledge and skills required to manage customer service operations. By completing this unit, learners can plan and manage customer service operations. Learners will also be able to prepare staff for the delivery of customer service and measure customer service performance.
23
8622-424
Developing Sales Proposals
50 TQT
5 Credits
Unit purpose and aim(s)
This unit assists learners in grasping the fundamentals of writing sales proposals. It enables them to create effective sales proposals. Additionally, it equips them with the skills to assess the quality of the proposals.
24
8622-425
Prioritising Information for Sales Planning
30 TQT
3 Credits
Unit purpose and aim(s)
This unit enables learners to identify sources and types of information that aid sales, recognize internal data that supports sales efforts, conduct a business audit of both internal and external sales environments, and utilize sales information to enhance the sales planning process.
General Units
4 units
25
8622-300
Manage Personal and Professional Development (Mandatory)
30 TQT
3 Credits
Unit purpose and aim(s)
This unit enables the learner to recognize the requirements for personal and professional development. It also equips them to implement a personal and professional development plan effectively and to ensure that the plan remains relevant over time.
26
8622-400
Provide Leadership and Management (Mandatory)
50 TQT
5 Credits
Unit purpose and aim(s)
This unit supports learners in acquiring a thorough understanding of the principles that inform leadership and management. It further empowers them to engage and inspire stakeholders and colleagues, ultimately leading to the successful delivery of results.
27
8622-401
Develop and Implement an Operational Plan (Mandatory)
50 TQT
5 Credits
Unit purpose and aim(s)
This unit is designed to support learners in multiple aspects. It helps them grasp the fundamental principles of operational planning. Additionally, it allows them to formulate an operational plan, guides them in executing it effectively, and covers how to evaluate the success of an operational plan.
28
8622-402
Develop Working Relationships with Stakeholders (Mandatory)
40 TQT
4 Credits
Unit purpose and aim(s)
This unit facilitates learners in understanding their relationships with stakeholders. It helps them determine where collaboration is possible. It also encourages the development of effective working relationships and allows them to assess the nature of these relationships.
Study Mode
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
Which ILM Leadership and Management Course are right for me?
ILM is the best choice if you would like to enhance your leadership skills and focus on a leadership and management career. After successfully completing the ILM courses, you can apply the leadership and management skills learnt through the courses in your day-to-day job role.
ILM courses start at Level 2 and go up to Level 7, so we offer the course for team leaders, junior managers, middle managers and senior managers. Each level can be achieved at Award, Certificate or Diploma status depending on the amount of credits gained at that level. Credits are awarded depending on the complexity of each Unit.
ILM Level 2: The ILM Level 2 courses are designed for aspiring team leaders, mentors and supervisors who wish to develop their knowledge, mentoring and team-leading skills.
We offer three courses in Level 2, and you may choose one depending on your career goals and needs.
- ILM Level 2 Certificate in Team Leading
- ILM Level 2 Diploma in Team Leading
- ILM Level 2 Award in Effective Mentoring Skills
ILM Level 3: The ILM Level 3 courses are designed for aspiring junior managers, first-line managers, aspiring coaches or mentors and supervisors that offers a broad range of knowledge from leadership to management.
We offer various courses at Level 3, and you can select the most suitable course for your career progression.
- ILM Level 3 Award In Leadership And Management
- ILM Level 3 Certificate in Leadership and Management
- ILM Level 3 Diploma in Leadership and Management
- ILM Level 3 Certificate in Principles of Leadership and Management
- ILM Level 3 Certificate in Leadership
- ILM Level 3 Certificate in Effective Coaching and Mentoring
ILM Level 4 and 5: The ILM Level 4 and 5 Leadership and Management are designed for middle managers. The courses at ILM Level 4 and 5 in Leadership and Management focus on developing core management skills, assessing your leadership performance, and developing critical thinking. You will understand and learn to lead teams to achieve organisational goals and objectives and make strong, informed management decisions with the ILM Level 4 and 5 courses.
We offer various courses in the ILM Level 4 and 5 Leadership and Management, and you may choose one depending on your career goals and needs.
- ILM Level 4 NVQ Diploma in Management
- ILM Level 5 Award In Leadership And Management
- ILM Level 5 Certificate In Leadership And Management
- ILM Level 5 Diploma In Leadership And Management
- ILM Level 5 NVQ Diploma in Management and Leadership
ILM Level 6 and Level 7: The ILM Level 6 and Level 7 courses are developed for senior managers and leaders who seek to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation.
We offer two courses at Level 6 and Level 7, Leadership and Management, and you may choose one that is most effective for your progression.
You can enrol for any ILM course depending on your career aspirations and eligibility, but you should consider your role, responsibilities and experience when choosing a course.
What is the difference between Award, Certificate and Diploma?
Depending on how detailed the qualification is and how long it might take to complete, ILM qualifications fall into three sizes:
- Awards are the shortest and most concise qualification, accounting for 10 to 120 hours of learning at a return of 1-12 credits.
- Certificates (130 to 360 hours of learning) provide a broader base of knowledge and skills, and are awarded between 13 and 36 credits.
- Diplomas are the most comprehensive qualification, with an extensive programme of learning amounting to over 370 hours of learning for 37 or more credits.
What is a Regulated Qualification?
Regulated qualifications are reviewed and accredited by a regulatory body that assures the qualification offers a quality syllabus, learning outcomes, assessment and teaching strategies. The assessments of regulated qualifications are undertaken fairly to guarantee that the certificate is recognised as a valid achievement. Regulated qualifications are recognised worldwide and provide a pathway to a higher level of study. Employers also value regulated qualifications, and employees who achieve them gain a competitive advantage over others.
In the UK, qualifications at schools and colleges are regulated by Ofqual, which maintains a register providing more details on each qualification and its awarding bodies. To ensure quality assurance, regulated qualifications are reviewed periodically so learners obtain up-to-date skills and knowledge and have confidence in the qualifications they pursue.
Are ILM courses regulated?
All ILM qualifications are awarded by The City and Guilds of London Institute which was founded in 1878 and is incorporated by Royal Charter and, are regulated by OfQual.
How does online learning work at SBTL?
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
How will I get tutor support and other guidance?
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
- Constructive formative feedback on every assignment to help you improve
- Guidance on the proposed structure of your work
- Regular discussion of your assignment progress throughout the course
- Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
Does my course have any deadline?
It is a purely online course that allows you to complete the learning at your own pace. However, there is a course expiry date for each awarding body. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrollment if you need additional time.
The course duration for all the (a) award courses are 6 months, (b) certificate courses are 10 months, (c) diploma courses are 12 months and (d) extended diploma programs are 18 months.
The course support duration applies to all the programs delivered by SBTL, irrespective of the awarding bodies.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
What does the allocated tutor provide to me?
- Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
- Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
- Offer constructive formative feedback on your assignments, which can help you to improve your assignments.
- Offer guidance on the proposed structure.
- Discuss the progress of your assignments with you during the course.
- Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Is the course fee all-inclusive? Are there any hidden fees?
Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.
Additional fees apply only in specific optional or performance-based situations:
- Resubmission fees: if a submission is referred and you need a further attempt.
- Additional formative review: if you request more than the one review included per module.
- Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
- Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
- Course change: if you ask to change to a different course after enrolling.
The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.
Is there a fee for shipping my certificate?
Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:
- Within the UK: £10
- Outside the UK: £50
Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.
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