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ILM Level 2 Diploma In Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career.
This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context.
Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals.
This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making.
The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses.
Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work.
ILM graduates achieve remarkable things:
Full access for 12 months from enrolment.
The ILM Level 2 Diploma in Team Leading is designed for individuals who are new to, or already working in, a team leading role and want to gain an in-depth, well-rounded qualification in core leadership and supervisory skills.
For Learners
For Organisations
ILM (the Institute of Leadership and Management) is among the UK's leading providers of leadership and management qualifications and forms part of the City & Guilds Group. Its qualifications are approved and regulated by Ofqual and are used widely by employers — from small businesses to large multinationals — to build leadership capability at every level.
ILM qualifications are built around a practical, applied approach, pairing leadership theory with real workplace application, and cover learners from first-time supervisors through to experienced senior leaders and executive coaches.
Key reasons to choose ILM Qualifications:
To enrol in the ILM Level 2 Diploma in Team Leading, learners must meet the following entry requirements.
Be 18 years of age and over.
Possess the ability to complete the Level 2 course.
The course is offered in English. You must possess considerable competency in English.
For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor.
The units in this course focus on the essential skills learners need to develop as team leaders. There are five mandatory units, looking at the principles of team leading and management, workplace communication, understanding business and personal development. Plus there is a wide selection of optional units to build management skills in a variety of areas such as customer service, health and safety and performance management.
Rules of combination
● Five Mandatory units (22 credits)
● Minimum of 12 credits from Group 1
● Maximum of 6 credits from Group 2
You need to earn minimum 40 credits to achieve the ILM Level 2 Diploma in Team Leading qualification.
|
Mandatory units |
Level |
Credit Value |
GLH |
|
8620-200 Manage Personal Performance and Development |
2 |
4 |
18 |
|
8620-201 Communicate Work-Related Information |
2 |
4 |
23 |
|
8620-202 Lead and Manage a Team |
2 |
5 |
25 |
|
8620-203 Principles of Team Leading |
2 |
5 |
37 |
|
8620-204 Understand Business |
2 |
4 |
32 |
|
Group 1 |
|||
|
Units |
Level |
Credit Value |
GLH |
|
620-205 Develop Working Relationships with Colleagues |
2 |
3 |
19 |
|
8620-301 Manage Team Performance |
3 |
4 |
21 |
|
8620-310 Manage Conflict within a Team |
3 |
5 |
25 |
|
Group 2 |
|||
|
Units |
Level |
Credit Value |
GLH |
|
8620-208 Health and Safety Procedures in the Workplace |
2 |
2 |
16 |
|
8620-323 Resolve Customers’ Complaints |
3 |
4 |
22 |
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Unit purpose and aim(s)
This unit helps learners understand how to work well in teams and maintain positive relationships with their colleagues. It also encourages collaboration to find solutions to challenges.
Unit purpose and aim(s)
This unit focuses on helping learners understand how to oversee team performance. It includes training on task allocation, quality assurance, and effective communication within the team.
Unit purpose and aim(s)
This unit guides learners in understanding conflict management principles, helping them to decrease potential conflicts in a team and manage any conflicts that do happen.
Unit purpose and aim(s)
This unit helps the learners to Know health and safety procedures in the workplace. It also enables them to carry out tasks related to health and safety in the workplace.
Unit purpose and aim(s)
This unit guides learners in understanding the methods for monitoring and resolving customer complaints. Furthermore, it empowers them to effectively address these issues with customers.
Unit purpose and aim(s)
This unit equips learners with the skills to effectively manage their personal performance. It also enables them to organize their time and workload efficiently.The learners will be able to recognize their own development needs and successfully implement a personal development plan.
Unit purpose and aim(s)
This unit aims to enhance learners' understanding of the essential principles and methods of communication relevant to the workplace. It empowers them to articulate work-related information verbally and to express the same information clearly in writing.
Unit purpose and aim(s)
This unit is designed to help learners engage with and support their team members effectively. It also focuses on developing their ability to manage team performance efficiently.
Unit purpose and aim(s)
This unit aims to equip learners with essential knowledge. It focuses on understanding the various leadership styles present in organisations. It also sheds light on the dynamics that shape team interactions. In addition, it presents techniques for managing team activities effectively, explores the implications of change management on team dynamics and emphasises the importance of team motivation.
Unit purpose and aim(s)
This unit equips learners with the basic understanding required to deal with complex organizational concepts, the significance of organizational structures, and the business environment. It also addresses business planning and finance principles, reviews business reporting practices, and discusses core management responsibilities and accountabilities.
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
Which ILM Leadership and Management Course are right for me?
ILM is the best choice if you would like to enhance your leadership skills and focus on a leadership and management career. After successfully completing the ILM courses, you can apply the leadership and management skills learnt through the courses in your day-to-day job role.
ILM courses start at Level 2 and go up to Level 7, so we offer the course for team leaders, junior managers, middle managers and senior managers. Each level can be achieved at Award, Certificate or Diploma status depending on the amount of credits gained at that level. Credits are awarded depending on the complexity of each Unit.
ILM Level 2: The ILM Level 2 courses are designed for aspiring team leaders, mentors and supervisors who wish to develop their knowledge, mentoring and team-leading skills.
We offer three courses in Level 2, and you may choose one depending on your career goals and needs.
ILM Level 3: The ILM Level 3 courses are designed for aspiring junior managers, first-line managers, aspiring coaches or mentors and supervisors that offers a broad range of knowledge from leadership to management.
We offer various courses at Level 3, and you can select the most suitable course for your career progression.
ILM Level 4 and 5: The ILM Level 4 and 5 Leadership and Management are designed for middle managers. The courses at ILM Level 4 and 5 in Leadership and Management focus on developing core management skills, assessing your leadership performance, and developing critical thinking. You will understand and learn to lead teams to achieve organisational goals and objectives and make strong, informed management decisions with the ILM Level 4 and 5 courses.
We offer various courses in the ILM Level 4 and 5 Leadership and Management, and you may choose one depending on your career goals and needs.
ILM Level 6 and Level 7: The ILM Level 6 and Level 7 courses are developed for senior managers and leaders who seek to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation.
We offer two courses at Level 6 and Level 7, Leadership and Management, and you may choose one that is most effective for your progression.
You can enrol for any ILM course depending on your career aspirations and eligibility, but you should consider your role, responsibilities and experience when choosing a course.
What is the difference between Award, Certificate and Diploma?
Depending on how detailed the qualification is and how long it might take to complete, ILM qualifications fall into three sizes:
Regulated qualifications are reviewed and accredited by a regulatory body that assures the qualification offers a quality syllabus, learning outcomes, assessment and teaching strategies. The assessments of regulated qualifications are undertaken fairly to guarantee that the certificate is recognised as a valid achievement. Regulated qualifications are recognised worldwide and provide a pathway to a higher level of study. Employers also value regulated qualifications, and employees who achieve them gain a competitive advantage over others.
In the UK, qualifications at schools and colleges are regulated by Ofqual, which maintains a register providing more details on each qualification and its awarding bodies. To ensure quality assurance, regulated qualifications are reviewed periodically so learners obtain up-to-date skills and knowledge and have confidence in the qualifications they pursue.
Are ILM courses regulated?
All ILM qualifications are awarded by The City and Guilds of London Institute which was founded in 1878 and is incorporated by Royal Charter and, are regulated by OfQual.
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
It is a purely online course that allows you to complete the learning at your own pace. However, there is a course expiry date for each awarding body. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrollment if you need additional time.
The course duration for all the (a) award courses are 6 months, (b) certificate courses are 10 months, (c) diploma courses are 12 months and (d) extended diploma programs are 18 months.
The course support duration applies to all the programs delivered by SBTL, irrespective of the awarding bodies.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
What does the allocated tutor provide to me?
