ILM Level 2 Diploma In Team Leading

ILM Level 2 Diploma in Team Leading is a combined and competency-based qualification ideal for learners who wish to become managers and leaders. This program allows learners to learn and implement the core skills needed in today’s dynamic business environment. The qualification also forms part of the ILM Level 2 Apprenticeship in Team Leading.

  • The learner develops skills and knowledge of managing personal performance and development, communicating work-related information, leading and managing a team, and principles of the team guiding and understanding business.
  • The learner develops additional knowledge and skills, which may include developing working relationships with colleagues, contributing to meetings, chairing meetings, principles of equality and diversity, managing team performance, encouraging innovation, managing conflict, procurement of products and services, collaborating with other departments, and participating in projects.
  • The learner develops additional knowledge and skills, including storing and retrieving information, handling mail, employee rights and responsibilities, delivering customer service, resolving customer problems, negotiating, and developing and delivering a presentation.


Successful learners may progress to a range of qualifications, including the following:

  • Take control of your personal development
  • Communicate clearly and confidently
  • Engage and support your team
  • Build positive and productive relationships at work
  • Get a nationally recognised qualification


Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers.

ILM qualifications start at Level 2 (ideal for team leaders) and go up to Level 7 (suited to senior managers, such as a CEO). The learners can achieve each level at Award, Certificate or Diploma status depending on the number of credits gained. The regulatory frameworks set qualification levels, and they broadly equate to levels of management position. They also indicate a qualification’s level of complexity. Most ILM’s qualifications are vocational and deliver the skills, knowledge and experience you need to do a job in the real world. ILM studies are very popular with individuals working in the public sector. ILM scholars can focus on Management Processes, People Management or Specialised areas such as Sales or Operations Management.

All ILM qualifications are awarded by The City and Guilds of London Institute which was founded in 1878 and is incorporated by Royal Charter. ILM course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. The learners can study any DLC Training professional training courses safe in the knowledge that upon completion of their studies, they will receive a globally recognised certificate of educational achievement.

  • A dedicated tutor for individual students to help and provide suggestions throughout the course.
  • Providing formative assessment with formative feedback will support the learner to improve their achievements.
  • Our online learning platform will provide all of the assessment materials.
  • Platform independent accessibility of Online learning portal, SBTL delivers the course straight to the student’s smartphone, tablet, laptop or desktop, enabling them to study at their convenience.
  • Time-constrained scenario-based assignments
  • No examinations

This qualification will provide progression opportunities to other qualifications such as:

  • ILM Level 3 Diploma in Management
  • ILM Level 4 NVQ Diploma in Management
  • ILM Level 4 Diploma in the Principles of Leadership & Management

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Learners are not allowed to make any request to interchange unit(s) once enrolment is complete.

Credit Value: 40

Rules of Combination:

  • Minimum of 12 credits from Group 1
  • Maximum of 6 credits from Group 2
  • Some units are barred against each other, see table below.

Optional units: Choose any ONE

Unit Code Unit Title Credit
8620-200 Manage Personal Performance and Development 4
8620-201 Communicate Work-Related Information 4
8620-202 Lead and Manage a Team 5
8620-203 Principles of Team Leading 5
8620-204 Understand Business 4
Group 1
8620-301 Manage Team Performance 4
8620-310 Manage Conflict within a Team 5
8620-205 Develop Working Relationships with Colleagues 3
Group 2
8620-208 Health and Safety Procedures in the Workplace 2
8620-323 Resolve Customers’ Complaints 4

Delivery Methods

School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

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Dedicated Tutor Support
Assessment Included
Globally Recognised
WES Recognised

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10 Monthly Payments - £77.94

Initial Deposit - £194.84

Total Discount Applied - 40%


10 Monthly Payments - £121.14

Initial Deposit - £302.84

Total Discount Applied - 40%

Team Leading

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