Up to 64% Off ends soon!
--d --h --m --s
Trustpilot
+44 20 4519 0540
School of Business and Technology London
1
Management and Leadership Level-2

ILM Level 2 Certificate In Team Leading

Awarding Body: ILM 3-6 Months 15 credits 100% Online

ILM Level 2 Certificate in Team Leading course is designed to provide new and aspiring team leaders with a thorough understanding of the leadership role and its wide-ranging responsibilities. As a widely accepted and nationally recognised course, it is an ideal platform to start your journey towards a successful leadership career.

This course aims to provide a thorough understanding of core team-leading competencies, such as communication, motivation, and performance management, while also looking into the specific areas of leadership relevant to your workplace context.

Through an extensive selection of modules you will have the flexibility to tailor your learning experience to align with your career aspirations and professional development goals.

At a Glance
Who is it for?
Individuals in, or moving into, first-line team leading roles to build practical skills in supervising people and managing day-to-day operations.
Avg. Completion Time
3-6 Months, studying at your own flexible pace.
Support Period
10 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study ILM Level 2 Certificate In Team Leading?

This course is designed for team leaders, aiming to support the development of their skills in leading a team, ensuring that the team's work meets organisational objectives, and contributing to planning, problem-solving, and decision-making.

The Level 2 course provides an in-depth introduction to critical roles and responsibilities for those new to a leadership position. Each module equips you with essential skills to successfully lead a team, including planning, allocating, and monitoring work. Additionally, you will learn motivation techniques and how to address complex issues such as underperformance. Successful completion of the course could lead you to progression to Level 2 or 3 courses.

Through this course you will learn how to develop yourself as a Team Leader, how to improve the performance of your team and how to plan and monitor work.

ILM graduates achieve remarkable things:

  • An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion.
  • ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development
  • ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials
What is included in ILM Level 2 Certificate In Team Leading?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
10-Month Support Period

 Full access for 10 months from enrolment.

Who is it for?

 The ILM Level 2 Certificate in Team Leading is designed for individuals who are new to, or preparing to step into, a team leading role and want to strengthen their core supervisory skills.

  • New and aspiring team leaders looking to build a solid foundation in leadership.
  • Employees identified for promotion into a team leading position.
  • Individuals who supervise others informally and want formal recognition of their skills.
  • Staff wanting to improve confidence in communication, motivation, and day-to-day team management.
New Team Leaders Aspiring Supervisors First-Time People Managers Entry-Level Staff Seeking Promotion
Course Benefits

For Learners

  • Develop the core skills to lead a team successfully
  • Learn motivation techniques to get the best from people
  • Build the confidence to tackle difficult issues, like underperformance
  • Familiar with the tools to develop yourself as a leader

For Organisations

  • Provide team leaders with extensive training to ensure they have the required skills to lead their teams effectively.
  • Equip staff with the competence and knowledge needed to effectively manage people
  • Cultivate strong relationships within and outside the organisation.
  • Encourage staff to engage in continuous learning and development
  • Foster a culture of open communication, active listening, and seamless collaboration which paves way to increased productivity and job satisfaction.

Why Choose ILM Qualifications at SBTL?

ILM (the Institute of Leadership and Management) is among the UK's leading providers of leadership and management qualifications and forms part of the City & Guilds Group. Its qualifications are approved and regulated by Ofqual and are used widely by employers — from small businesses to large multinationals — to build leadership capability at every level.

ILM qualifications are built around a practical, applied approach, pairing leadership theory with real workplace application, and cover learners from first-time supervisors through to experienced senior leaders and executive coaches.

Key reasons to choose ILM Qualifications:

  • Ofqual Regulated — ILM qualifications are approved and regulated by Ofqual, guaranteeing consistent, nationally recognised standards.
  • Part of City & Guilds Group — Supported by the reputation and infrastructure of one of the world's most established skills and education organisations.
  • Practical, Workplace-Focused Learning — Designed to build applied leadership and management skills with immediate workplace relevance.
  • Specialist Pathways — Includes dedicated coaching and mentoring qualifications alongside the core leadership and management routes.
  • Globally Recognised — Respected by employers in the UK and internationally as a marker of credible, practice-based leadership development.
Pathways & Progression
Academic Pathway
Progress to Level 3
  • ILM Level 3 Diploma in Management and Leadership
  • Direct progression on successful completion
Professional Recognition
Recognised by ILM
  • Formal recognition on successful completion
  • A credential you can add straight to your CV and LinkedIn
  • Backed by ILM's standing as a leading awarding body
Career Growth
Career Pathways
  • First-Line Manager
  • Operations Supervisor
  • A clear route from day-to-day team leading into broader management responsibility.
Industry Recognition
Professional Certification
  • Ofqual-regulated RQF Level 5 qualification
  • Awarded by City & Guilds under ILM
  • Valued by employers across the UK and internationally
Career Paths
Team Leader
Entry-Level Team Leading Role
Coordinates daily tasks and supports team members to meet targets.
Shift Supervisor
Entry-Level Team Leading Role
Oversees shift operations and resolves day-to-day issues as they arise.
Trainee Manager
Entry-Level Team Leading Role
Assists in managing people and processes while developing towards a management role.
Entry Requirements

To enrol in the ILM Level 2 Certificate in Team Leading, learners must meet the following entry requirements.

  • Age Requirement

    Be 18 years of age and over.

  • Course Capability

    Possess the ability to complete the Level 2 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of 1500-2000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor.

Written Assignment
Per Module
1500-2000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

The course consists of three mandatory units covering the core skills needed to lead a team. Learners look at how to plan, allocate and monitor work; plus gain tools and techniques to develop as a leader and get the most from their team. Then learners complete the course with optional units which cover everything from communication skills to business improvement techniques.

Rules of combination

● Minimum 4 credits from Group 1

● Minimum of 11 credits from Groups 2 and/or 3

● No more than 7 credits from Group 3.

Group 1

Unit Name

Level

Credit Value

GLH

8002-250 Developing Yourself as a Team Leader

2

1

6

8002-251 Improving Performance of the Work Team

2

1

6

8002-252 Planning and Monitoring Work

2

2

8

 

 

 

 

Group 2

Unit Name

Level

Credit Value

GLH

8002-268 Leading Your Work Team

2

2

6

8002-254 Induction and Coaching in the Workplace

2

2

8

 

 

 

 

Group 3

Unit Name

Level

Credit Value

GLH

8002-300 Solving Problems and Making Decisions

3

2

9

8002-301 Understanding Innovation and Change in an Organisation

3

2

9

8002-308 Understanding Leadership

3

2

6

8002-312 Understanding Conflict Management in the Workplace

3

1

4

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
Group I
3 units
1
8002-250
Developing Yourself as a Team Leader
10 TQT 1 Credits

Unit purpose and aim(s)

This unit helps learners comprehend what a team leader does and the responsibilities they hold. It also focuses on helping them improve their own performance.    

2
8002-251
Improving Performance of the Work Team
10 TQT 1 Credits

Unit purpose and aim(s)

This unit helps learners develop an understanding of the organisational goals of the team.  It also highlights techniques for motivating team members to realise these aspirations.

3
8002-252
Planning and Monitoring Work
20 TQT 2 Credits

Unit purpose and aim(s)

This unit helps learners develop an understanding of effective planning and monitoring of work as required by a practising or potential team or cell leader. Additionally, it emphasizes the importance of these skills in achieving team goals and enhancing overall productivity.

Group II
2 units
4
8002-254
Induction and Coaching in the Workplace
20 TQT 2 Credits

Unit purpose and aim(s)

This unit seeks to equip learners with the knowledge needed to onboard new team members effectively. It emphasizes the importance of cultivating a supportive work environment and advancing the skills and talents of the team through coaching.

5
8002-268
Leading Your Work Team
20 TQT 2 Credits

Unit purpose and aim(s)

This unit helps learners grasp the concepts of leading a team. This understanding is necessary for individuals currently in leadership roles or looking to become team or cell leaders.

Group C
4 units
6
8002-300
Solving Problems and Making Decisions
20 TQT 2 Credits

Unit purpose and aim(s)

This unit helps learners solve problems and make decisions as required by a practising or potential first-line manager.Additionally trains learners to navigate challenges and make critical decisions, which are important for anyone working as or aiming to become a first-line manager.

7
8002-301
Understanding Innovation and Change in an Organisation
20 TQT 2 Credits

Unit purpose and aim(s)

This unit helps learners develop knowledge and understanding of innovation and change as required by a practising or potential first-line manager. It also encourages them to apply these insights in their managerial roles.

8
8002-308
Understanding Leadership
20 TQT 2 Credits

Unit purpose and aim(s)

This unit helps learner develop knowledge and understanding of leadership as required by a practising or potential first line manager. It also emphasizes the importance of effective leadership in achieving organizational goals.

9
8002-312
Understanding Conflict Management in the Workplace
10 TQT 1 Credits

Unit purpose and aim(s)

This unit helps learners develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first-line manager. It also focuses on how to support individuals, which is essential for current or aspiring first-line managers.

Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

Which ILM Leadership and Management Course are right for me?

ILM is the best choice if you would like to enhance your leadership skills and focus on a leadership and management career. After successfully completing the ILM courses, you can apply the leadership and management skills learnt through the courses in your day-to-day job role.

ILM courses start at Level 2 and go up to Level 7, so we offer the course for team leaders, junior managers, middle managers and senior managers. Each level can be achieved at Award, Certificate or Diploma status depending on the amount of credits gained at that level. Credits are awarded depending on the complexity of each Unit.

ILM Level 2: The ILM Level 2 courses are designed for aspiring team leaders, mentors and supervisors who wish to develop their knowledge, mentoring and team-leading skills.

We offer three courses in Level 2, and you may choose one depending on your career goals and needs. 

ILM Level 3: The ILM Level 3 courses are designed for aspiring junior managers, first-line managers, aspiring coaches or mentors and supervisors that offers a broad range of knowledge from leadership to management.

We offer various courses at Level 3, and you can select the most suitable course for your career progression.

ILM Level 4 and 5: The ILM Level 4 and 5 Leadership and Management are designed for middle managers. The courses at ILM Level 4 and 5 in Leadership and Management focus on developing core management skills, assessing your leadership performance, and developing critical thinking. You will understand and learn to lead teams to achieve organisational goals and objectives and make strong, informed management decisions with the ILM Level 4 and 5 courses. 

We offer various courses in the ILM Level 4 and 5 Leadership and Management, and you may choose one depending on your career goals and needs. 

ILM Level 6 and Level 7: The ILM Level 6 and Level 7 courses are developed for senior managers and leaders who seek to sharpen their strategic leadership capability, enabling them to deliver successful outcomes for their organisation.

We offer two courses at Level 6 and Level 7, Leadership and Management, and you may choose one that is most effective for your progression. 

You can enrol for any ILM course depending on your career aspirations and eligibility, but you should consider your role, responsibilities and experience when choosing a course.

What is the difference between Award, Certificate and Diploma?

Depending on how detailed the qualification is and how long it might take to complete, ILM qualifications fall into three sizes:

  • Awards are the shortest and most concise qualification, accounting for 10 to 120 hours of learning at a return of 1-12 credits.
  • Certificates (130 to 360 hours of learning) provide a broader base of knowledge and skills, and are awarded between 13 and 36 credits.
  • Diplomas are the most comprehensive qualification, with an extensive programme of learning amounting to over 370 hours of learning for 37 or more credits.
What is a Regulated Qualification?

Regulated qualifications are reviewed and accredited by a regulatory body that assures the qualification offers a quality syllabus, learning outcomes, assessment and teaching strategies. The assessments of regulated qualifications are undertaken fairly to guarantee that the certificate is recognised as a valid achievement. Regulated qualifications are recognised worldwide and provide a pathway to a higher level of study. Employers also value regulated qualifications, and employees who achieve them gain a competitive advantage over others.

In the UK, qualifications at schools and colleges are regulated by Ofqual, which maintains a register providing more details on each qualification and its awarding bodies. To ensure quality assurance, regulated qualifications are reviewed periodically so learners obtain up-to-date skills and knowledge and have confidence in the qualifications they pursue.

Are ILM courses regulated?

All ILM qualifications are awarded by The City and Guilds of London Institute which was founded in 1878 and is incorporated by Royal Charter and, are regulated by OfQual.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Does my course have any deadline?

It is a purely online course that allows you to complete the learning at your own pace. However, there is a course expiry date for each awarding body. You are required to complete your course within the support duration specified for each course. You should inform the admissions advisor during enrollment if you need additional time. 

The course duration for all the (a) award courses are 6 months, (b) certificate courses are 10 months, (c) diploma courses are 12 months and (d) extended diploma programs are 18 months. 

The course support duration applies to all the programs delivered by SBTL, irrespective of the awarding bodies.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?
              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 
  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.
Is the course fee all-inclusive? Are there any hidden fees?

Yes, our course fee is all-inclusive, and there are no hidden fees. If you complete your course within your standard support period, without needing a resubmission or a printed certificate, you pay nothing beyond the course fee. Your course fee covers awarding body registration, full course access, tutor support, learning materials, one formative review per module, assessment marking and your digital certificate.

Additional fees apply only in specific optional or performance-based situations:

  • Resubmission fees: if a submission is referred and you need a further attempt.
  • Additional formative review: if you request more than the one review included per module.
  • Extension fees: if you need more time beyond your standard support period. Awarding body fees may also apply.
  • Printed certificate and shipping: if you request an optional printed certificate where the awarding body offers one, and its delivery. Digital certificates are included.
  • Course change: if you ask to change to a different course after enrolling.

The amount of each fee is set out in detail in our Terms and Conditions, which you review and accept before purchasing your course.

Is there a fee for shipping my certificate?

Your digital certificate is included in your course fee, with no shipping charge. If you request a printed certificate where the awarding body offers one, a shipping fee applies:

  • Within the UK: £10
  • Outside the UK: £50

Shipping fees are set out in our Terms and Conditions, which you review and accept before purchasing your course.

Related Courses
CMI Level 2 Award in Team Leading - Management and Leadership
Level 2
Team Leader
Management and Leadership
CMI Level 2 Award in Team Leading
Management and Leadership
£825.00
Learn More
CMI Level 2 Diploma in Team Leading - Management and Leadership
Level 2
Team Leader
Management and Leadership
CMI Level 2 Diploma in Team Leading
Management and Leadership
£2,187.50
Learn More
ILM Level 2 Diploma In Team Leading - Management and Leadership
Level 2
Team Leader
Management and Leadership
ILM Level 2 Diploma In Team Leading
Management and Leadership
£2,187.50
Learn More