IBT Level 5 Diploma in Tourism and Hospitality Management


IBT Level 5 Diploma in Tourism and Hospitality Management is targeted at learners seeking to further their tourism and hospitality management careers by developing additional knowledge and skills and at learners hoping to change their career path by seeking entry into the tourism and hospitality sector. This course provides an in-depth learning experience and orientation to learners. It will enable the students to adorn managerial roles in the tourism and hospitality sector by developing the skills and competencies required for this role. This qualification will provide students with extensive theoretical and practical knowledge and help them manage the complicated organisational issues faced in management-level parts in the tourism and hospitality sector. By undertaking this course, the learners will get technical knowledge and practical skills to build a management career in the tourism and hospitality industry.

  • To understand the contemporary issues present in the Tourism and Hospitality sector
  • To assess the Human Resource Management practices in the Tourism and Hospitality industry
  • To critically examine the concept of 'Customer Relationship Management'.
  • To scrutinise finance management in the Tourism and Hospitality industry
  • To appraise the concept of 'Marketing Management' and its theories and principles.
  • To understand the importance of operation management in the Tourism and Hospitality industry

Institute of Business and Technology (IBT) is an awarding body which offers high-quality diploma and degree programs to students seeking vocational qualification. IBT ensures the quality of the programs by ensuring conformance to high standards in courses offered by the organisation. In addition, through regular monitoring and audit of accredited centres, IBT ensures legitimate and reliable functioning of the approved centres. Furthermore, IBT provides comprehensive support to the accredited centres for delivering the best possible service to learners.

IBT qualifications assist a learner in pursuing high-quality professional vocational education delivered in a flexible and customer-focused learning environment. All the qualifications offered by IBT are regularly updated to recognise and meet the changing needs of colleges, training providers, and employers. Moreover, the qualifications offered by IBT facilitate progression to higher education and career development opportunities.

  • Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal.
  • Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team.
  • Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal.
  • The tutors will provide Formative assessment feedback to improve the learners’ achievements.
  • Assessment materials are accessible through our online learning platform.
  • Supervision for all modules
  • Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience.
  • Live Classes (for Blended Learning Students only)

The delivery centre internally assesses all the units of the qualification and is externally verified by IBT. A combination of coursework and assignments is used for assessment, and students must show that they meet each assessment criteria and learning outcomes detailed within each unit of the qualification to the required standard for the unit level.

Diploma Certificates will be awarded after assessing the candidate’s coursework and assignments. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier and passed for certification. To be awarded the certificates, candidates must pass all six qualification units. Candidates need to achieve a 40% mark to pass each unit. The achievement (pass) rates for this qualification are outstanding.

  • The aspirants must be aged 16 or above.
  • A Level 3 qualification or similar qualification is mandatory for the applicants.
  • Work experience that can be equated with Level 3 qualification is also considered.
  • IBT awarded Level- 3 or Level-4 Diploma is accepted
  • An IELTS score of 5.5 or above is necessary for Non-Native English Speakers. In the IBT-approved centres, the students can take the English test.

Students will get critical theoretical and practical knowledge of tourism and development after completing the IBT Level 5 Diploma in Tourism and Hospitality Management. Students will be unblemished with the important principles of Tourism and Hospitality Management. The students can obtain important management skills through the Diploma. Opportunities will arise for every student to build a fruitful career in any reputed international Tourism and Hospitality firm. Learners can also progress to level 6 qualifications IBT offers after completing IBT Level 5 Diploma in Tourism and Hospitality Management.

  • Industry-focused programmes which meet global standards.
  • Programs reviewed by highly qualified experts in the relevant sector.
  • Career enhancement through advanced knowledge and skills that meet 21st-century employer needs.
  • Availability of globally approved centres for enrolling in the desired program.
  • Availability of flexible study options.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Learners are not allowed to make any request to interchange unit(s) once enrolment is complete.


Reference No : THM501

Credit : 20 || TQT : 200

Hospitality and Tourism is the most booming industry. This unit covers vast understanding and knowledge of the present day issues that are present in the tourism and hospitality sector.

Reference No : THM502

Credit : 20 || TQT : 200

Good employee is always the success factor. Identifying, inducting, training and coordinating a team is very important aspect in service industry. The unit covers detailedly about the HR aspects that needs to be overlooked."

Reference No : THM503

Credit : 20 || TQT : 200

In service industry customer/client management has a very pivotal role. Continuous research, planning, examining and implementing and maintaining customer relationship management is very important.Through this unit, the learner can achieve the same.

Reference No : THM504

Credit : 20 || TQT : 200

Budgeting is an unavoidable part in any business. Clear planning and analyzing the business needs and trends and managing them inline with the business needs of the company is very important. Through this unit, the learner gets a very clear and transparent idea about how to utilize the same"

Reference No : THM505

Credit : 20 || TQT : 200

Marketing/ Selling the product or ideas can sometime be very critical in a business. This unit extensively covers the skills and techniques required for the same.

Reference No : THM506

Credit : 20 || TQT : 200

Overall management of operations is very vital in this sector. As its totally service oriented sector, its very important to keep up to the day to day changes, needs and expectations of a customer. This units elaborates both techniques and tools required for the same

Delivery Methods

School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

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Tourism and Hospitality Management
IBT
Level-5

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