IBT Level 4 Diploma in Tourism and Hospitality Management

IBT Level 4 Diploma in Tourism and Hospitality management aids and guides learners to develop their knowledge and skills and thus acquire managerial positions within tourism and hospitality management. Through successful completion of the course, the learners can gain an in-depth understanding of the various facets of tourism and hospitality management and develop critical skills for succeeding as a manager in tourism and hospitality sector. The learners are offered theoretical knowledge and hands-on practical sessions to help them become competent and capable of making excellent and strategic decisions in the different facets of tourism and hospitality management. Moreover, the successful completion of this Diploma course in Tourism and Hospitality Management will enable the learners in progressing to level 5 management courses offered by IBT and also for taking up mid-level managerial positions in tourism industry.


  • To understand the significant factors both internal and external that influences business in the tourism and hospitality industry.
  • To explore the significance of service marketing techniques and the role of customer service in the tourism and hospitality industry.
  • To examine the underlying principles of accounting in the related area.
  •  To investigate the factors that affect the development and the different types of events organised related to the tourism and hospitality industry.

Some other benefits the learners experience through the completion of the course are the accessibility to an accredited course along with continuous guidance of the tutors. Moreover, it enables the learners to have ample area of employment opportunities and prospects for higher education

Institute of Business and Technology (IBT) is an awarding body which offers high-quality diploma and degree programs to students seeking vocational qualification. IBT ensures the quality of the programs by ensuring conformance to high standards in courses offered by the organisation. In addition, through regular monitoring and audit of accredited centres, IBT ensures legitimate and reliable functioning of the approved centres. Furthermore, IBT provides comprehensive support to the accredited centres for delivering the best possible service to learners.

IBT qualifications assist a learner in pursuing high-quality professional vocational education delivered in a flexible and customer-focused learning environment. All the qualifications offered by IBT are regularly updated to recognise and meet the changing needs of colleges, training providers, and employers. Moreover, the qualifications offered by IBT facilitate progression to higher education and career development opportunities.

  • Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBL Support Desk Portal.
  • Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team.
  • Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.
  • Formative assessment feedback will be provided by the tutors to improve the learners’ achievements.
  • Assessment materials are accessible through our online learning platform
  • Supervision for all modules
  • Multiplatform accessibility through online learning platform. This facilitates SBL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students’ opportunity to study as per their convenience.
  • Live Classes (for Blended Learning Students only).

All the units of the qualification are internally assessed by the delivery centre and are externally verified by IBT. A combination of coursework and assignments are used for assessment and students will need to show that they meet each of the assessment criteria and learning outcome detailed within each unit of the qualification, to the required standard for the level of the unit.

Diploma Certificates will be awarded following assessment of the candidate’s coursework and assignment. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier and passed for certification. To be awarded the certificates, candidates must pass all the six units of the qualification. Candidates need to achieve 40% mark in order to pass each unit. The achievement (pass) rates for this qualification are outstanding.

  • Learners with a minimum age of 16 years or above
  • Level 3 qualification in the related area or related work experience
  • Standard Literacy and Numeracy along with general education equivalent to four GCSEs of grades A+ to C.
  • A minimum score of 5.5 in the IELTS examination has to be scored by the international learners whose first language is not English. However, the IBT approved centres make arrangement for English tests for interested candidates.

The achievement of the Level 4 Diploma in Tourism and Hospitality management will enable the learners to avail the Level 5 Diploma in Tourism and Hospitality Management. Moreover, the learners are also able to take up mid-level managerial positions in tourism industry.


  • Industry-focused programmes which meet global standards.
  • Programs reviewed by highly qualified experts in the relevant sector.
  • Career enhancement through providing advanced knowledge and skills which meets the 21st-century employer needs.
  • Availability of globally approved centres for enrolling in the desired program.
  • Availability of flexible study options.

Reference No : DHM401

Credit : 20 || TQT : 200

Tourism and Business Hospitality Management" This unit focus on the application of Management principles in the field of Hospitality. The unit Will be introduced to the major concepts, issues, and theories of tourism and Hospitality as an economic sector and academic study topic.

Reference No : DHM402

Credit : 20 || TQT : 200

Services Marketing and Customer Service" The unit helps you know more about the understand the key concepts of services marketing and how they can create a competitive advantage for businesses. And It refers to applying different tactics or strategies to anticipate the consumer's need for an intangible product.

Reference No : DHM403

Credit : 20 || TQT : 200

Accounting and Finance This unit will provide basic concepts and standards underlying financial accounting systems. And it's develop your analytical skills, learn to understand financial systems and explore other business areas you're interested in.

Reference No : DHM405

Credit : 20 || TQT : 200

Event Management qualification teaches students how to plan all aspects of events that cater to large crowds and an idea of what challenges to expect. This unit aims to enable the students to acquire general knowledge about the "event management" and become familiar with management techniques and strategies required for the successful planning, promotion, implementation, and evaluation of special events with a special focus on case studies of the events in.

Reference No : DHM406

Credit : 20 || TQT : 200

Development of the Tourism and Hospitality industry This unit will teach you all about the tourism industry's formation and teach how to identify, develop, and promote tourism and hospitality products and services.

Delivery Methods

School of Business London provides various flexible delivery methods to its learners which include blended learning and online learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue a smart learning approach where the traditional regular classroom-based learning is replaced by web-based learning and the support level is incredibly high. Learners enrolled at SBL are allocated a dedicated tutor whether it is online or blended learning, who provide learners with comprehensive guidance and support from start to finish of the course.

The significant difference between blended and online learning methods at SBL is the Block Delivery of Online Live Classes. Learners enrolled at SBL on blended learning are offered a block delivery of online live classes which can be booked in advance on their convenience at additional cost.These live classes are relevant to the learners’ program of study and aim to enhance the students’ comprehension of research, methodology and other important study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business London is dedicated to offering excellent support on every step of your learning journey. School of Business London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently.

Quality learning materials made by industry experts is a significant competitive edge of School of Business London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

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