IBT Level 4 Diploma in Hotel Management

A diploma in Hotel management is a sure-shot approach to developing an attractive career in hotel management. The IBT Diploma in Hotel Management (Level 4) is designed for those looking to gain an edge over the competition in hotel management and who are trying to improve their employment credentials. The IBT Diploma in Hotel Management (Level 4) is optional for any specific prior knowledge or experience in hotel management as the course content is designed to gradually introduce all the essential elements of hotel management to the learner throughout the course. This qualification aims to develop advanced-level skills, confidence and industry-specific competencies among learners. The fundamental aspects of hotel management are explored and introduced in the IBT Diploma in Hotel Management (Level 4), aiming to offer learners a comprehensive overview of the industry. Additionally, the course covers the duties of the back office, front office, food and housekeeping & beverage departments, marketing and advertising, human resource management, essential quality control theory and a basic overview of hotel accountancy.

  • To understand the concept of hospitality and contemporary hospitality management as an organisational structure and management system.
  • To manage and to know more about the front office operation, housekeeping, engineering and security.
  • To understand the importance of effective training, development, marketing and advertising.
  • To analyse the interdepartmental communication between all the departments.


The benefits of the course are it is an accredited course with full tutor support and self-paced learning with no fixed schedules. The system is available to students anywhere in the world and is accessible via interest-free fee instalments.

Institute of Business and Technology (IBT) is an awarding body which offers high-quality diploma and degree programs to students seeking vocational qualification. IBT ensures the quality of the programs by ensuring conformance to high standards in courses offered by the organisation. In addition, through regular monitoring and audit of accredited centres, IBT ensures legitimate and reliable functioning of the approved centres. Furthermore, IBT provides comprehensive support to the accredited centres for delivering the best possible service to learners.

IBT qualifications assist a learner in pursuing high-quality professional vocational education delivered in a flexible and customer-focused learning environment. All the qualifications offered by IBT are regularly updated to recognise and meet the changing needs of colleges, training providers, and employers. Moreover, the qualifications offered by IBT facilitate progression to higher education and career development opportunities.

  • Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal.
  • Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team.
  • Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.
  • Formative assessment feedback will be provided by the tutors to improve the learners’ achievements.
  • Assessment materials are accessible through our online learning platform
  • Supervision for all modules
  • Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students’ opportunity to study as per their convenience.
  • Live Classes (for Blended Learning Students only).

The delivery Centre will internally assess all units. The units are all assessed by coursework assignments. Students must show that they meet each of the assessment criteria detailed within each unit to the required standard for the unit level.


Diploma Certificates will be awarded following the assessment of the candidate’s coursework. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier and passed for certification. To be awarded the certificates, candidates must pass all the six units. Candidates need to achieve a 40% mark to pass each unit. The achievement (pass) rates for this qualification are outstanding.

  • Higher Secondary Education or equivalent
  • Level-3 Qualification
  • Matures students should require a minimum of three years of appropriate work experience


International students whose first language is not English must score 5.5 or above in the IELTS or equivalent exams. Instead, the students can take English tests conducted by the IBT-approved centres.


Upon completion, the hospitality workers will prime themselves to take their careers to the next level. In contrast, the newcomers in the industry will help from a serious advantage over the competition. The hospitality industry is distinctively secure, dynamic and potential-filled, not to mention unpredictably beneficial for those with the required talents and skills. Learners can also progress to any level 4 qualifications in relevant disciplines after completing the IBT Diploma in Hotel Management (Level 4).

  • Industry-focused programmes which meet global standards.
  • Programs reviewed by highly qualified experts in the relevant sector.
  • Career enhancement through advanced knowledge and skills that meet 21st-century employer needs.
  • Availability of globally approved centres for enrolling in the desired program.
  • Availability of flexible study options.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Learners are not allowed to make any request to interchange unit(s) once enrolment is complete.

Reference No : DHM401

Credit : 20 || TQT : 200

In this unit leaner is to introduce learners to the fundamental aspects of hotel management and covers the principles of hotel management and identifies the main functions of hotel management.

Reference No : DHM402

Credit : 20 || TQT : 200

In this unit leaner will understand how to manage front office operation and the importance aspects of operation in hotel industry.

Reference No : DHM403

Credit : 20 || TQT : 200

In his unit leaner will understand the key aspects and priority of Housekeeping ,Engineering and security operations in hotel management and how to the operations are gone through in each departments.

Reference No : DHM404

Credit : 20 || TQT : 200

This unit introduce about the Recruitment process ,selection process ,Training provided and development of an employee in detail.

Reference No : DHM405

Credit : 20 || TQT : 200

In this unit leaner will be introduced to Strategies for Reaching customers through Marketing and Advertising and their role in current business.

Reference No : DHM406

Credit : 20 || TQT : 200

"In this unit leaner will get an understanding about operation and managing food,Beverage and interdepartmental communication in hotel indusrty in details."

Delivery Methods

School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

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