IBT Level 4 Diploma in Hotel Management


The IBT Diploma in Hotel Management (Level 4) presents a gateway to diverse career possibilities within the hospitality sector. Tailored for those aiming to outshine competitors and elevate their career trajectory, this course is accessible even to individuals without prior hotel management experience. Commencing with detailed coverage of industry fundamentals, it progressively instils advanced skills and industry-specific competencies. This comprehensive program delves into the intricacies of back office, front office, housekeeping, food and beverage departments, advertising, marketing, and human resource management, offering a holistic understanding of the hospitality landscape and empowering learners for success in dynamic roles.

Upon completing this qualification, learners will receive a certificate and transcript, dual-branded by IBT and ICM, which means that the certificate and transcript will be issued by ICM, along with the IBT logo. The successful completion of this qualification alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The modules completed may be used as evidence towards Recognition of Prior Learning if learners plan their further studies in this stream.

Quality Assurance

IBT Qualifications are subject to our internal quality assurance processes and guaranteed to conform to a high standard since we recognise, monitor and audit our accredited centres to ensure they function legitimately and reliably. IBT Qualifications are endorsed by the Institute of Commercial Management (ICM), an Ofqual regulated awarding body established in 1979. Completing an IBT Qualification alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The learning outcomes and assessment criteria for each unit are outlined in the unit specifications, and these have been benchmarked against Levels published by Ofqual to indicate the depth of study involved in successful completion by the learner.

  • Gain a thorough understanding of hospitality principles and contemporary management structures.
  • Effectively oversee and gain insights into the operations of key areas such as front office, housekeeping, engineering, and security.
  • Recognise the pivotal role of effective training, development, marketing, and advertising in the context of hotel management.
  • Analyse and enhance interdepartmental communication strategies across all hotel departments.
  • Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam.
  • With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. 
  • Learning and pathway materials and study guides developed by our highly qualified and experienced tutors will be available around the clock in our cutting-edge learning management system. 
  • Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. 
  • If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. 

The IBT Level 4 Diploma in Hotel Management may open many career pathways including, but not limited to:

  • Hotel Manager/Assistant Manager,
  • Front Desk Manager,
  • Event Coordinator.

Institute of Business and Technology (IBT) is an awarding body which offers high-quality diploma and degree programs to students seeking vocational qualification. IBT ensures the quality of the programs by ensuring conformance to high standards in courses offered by the organisation. In addition, through regular monitoring and audit of accredited centres, IBT ensures legitimate and reliable functioning of the approved centres. Furthermore, IBT provides comprehensive support to the accredited centres for delivering the best possible service to learners.

IBT qualifications assist a learner in pursuing high-quality professional vocational education delivered in a flexible and customer-focused learning environment. All the qualifications offered by IBT are regularly updated to recognise and meet the changing needs of colleges, training providers, and employers. Moreover, the qualifications offered by IBT facilitate progression to higher education and career development opportunities.

  • Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal.
  • Access to our cutting-edge learning management platform, where you will be able to access vital learning resources and communicate with the support desk team.
  • Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal.
  • Formative assessment feedback will be provided by the tutors to improve the learners’ achievements.
  • Assessment materials are accessible through our online learning platform.
  • Supervision for all modules
  • Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students the opportunity to study at their convenience.
  • Live Classes (for Blended Learning Students only).

School of Business and Technology London internally assesses all the qualification units and the assignments are externally verified by IBT. A combination of coursework and assignments is used for assessment, and students must show that they meet each assessment criteria and learning outcomes detailed within each unit of the qualification to the required standard for the unit level.

Certificates will be awarded after assessing the candidate’s coursework and assignments. A qualified tutor will examine the evidence and make a decision, which is verified by the external verifier from IBT who will announce the ultimate results. To be awarded the certificates, candidates must pass all the six qualification units. Candidates need to achieve a 40% mark to pass each unit.

IBT Qualifications are endorsed by the Institute of Commercial Management (ICM), an Ofqual regulated awarding body, established in 1979. The self-regulated qualifications of IBT are subject to strict internal quality assurance processes, which reflect high standards. Upon completing the programme, learners will receive a certificate and transcript, dual-branded by IBT and ICM, which means that the certificate and transcript will be issued by ICM, along with the IBT logo.

The qualification has been designed to be accessible without artificial barriers that restrict access. The applicant's age should be 18 or above at the time of applying for the qualification. There are few other criteria as well, please see below:

  • The applicant should possess a Level 3 qualification in Hotel Management and/or;
  • Learners who have some educational or professional background in Hotel Management;
  • Learners who possess a Level 4 qualification in another discipline and want to develop their careers in Hotel Management;
  • In the case of applicants whose first language is not English, then IELTS 6 (or equivalent) is required.
  • Level 5 in IBT Hotel Management offers career progression.
  • Opens doors to university undergraduate courses.
  • Prepares for lower-level hotel management roles in marketing, HR, and guest management.
  • Equips learners for potential hotel management entrepreneurship
  • The successful completion of this qualification alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The modules completed may be also used as evidence towards Recognition of Prior Learning if the learners plan their further studies in this stream.
  • Industry-focused programmes which meet global standards.
  • Programs reviewed by highly qualified experts in the relevant sector.
  • Career enhancement through advanced knowledge and skills that meet 21st-century employer needs.
  • Availability of globally approved centres for enrolling in the desired program.
  • Availability of flexible study options.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Learners are not allowed to make any request to interchange unit(s) once enrolment is complete.


Reference No : DHM404

Credit : 30 || TQT : 300

Housekeeping, Engineering, and Security represent crucial departments within the hospitality industry, especially in hotels and similar establishments. Each department plays a pivotal role in guaranteeing guest satisfaction, safety, and the seamless operation of the property.

Reference No : DHM403

Credit : 30 || TQT : 300

In Hotel Management, marketing encompasses the development and implementation of various techniques to promote hotel services, attract guests, and sustain a competitive edge in the hospitality industry.

Reference No : DHM402

Credit : 30 || TQT : 300

In the hospitality industry, Food and Beverage Operations Management entails supervising the diverse facets of food and beverage service within establishments, including hotels, restaurants, resorts, and catering companies.

Reference No : DHM 401

Credit : 20 || TQT : 200

The primary objective of a hotel management course typically focuses on equipping students with a thorough understanding and practical skills essential for effective management across various aspects of a hotel or hospitality establishment.

Delivery Methods

School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

Related Courses

IBT Level 3 Certificate in Hotel Management

The dynamic landscape of the hospitality industry has spurred a surge in d...

    Awarded by

  • logo
Dedicated Tutor Support
Assessment Included
Globally Recognised

Study Options

£221.68

10 Monthly Payments - £22.80

Initial Deposit - £57.00

Total Discount Applied - 55%

£285.01
£536.68

10 Monthly Payments - £55.20

Initial Deposit - £138.00

Total Discount Applied - 55%

£690.01
Hotel Management
IBT
Level-4

Related Courses

IBT Level 3 Certificate in Hotel Management

The dynamic landscape of the hospitality industry has spurred a surge in d...
50% OFF