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The CMI Level 5 Certificate in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager.
You'll develop the key strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results.
The CMI Level 5 Certificate in Management and Leadership is a shorter course focusing on improving your capabilities and core management skills to the next level.
Achieving the CMI Level 5 Certificate in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations.
You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression.
This online CMI Level 5 Certificate in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career.
The globally recognised CMI Level 5 Certificate is perfect for you if you want to increase your opportunities for obtaining a middle management position. The key leadership skills and knowledge you'll develop with this course will be remarkably effective.
Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving a certificate and topping up to a Diploma.
You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager.
Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification.
CMI graduates achieve remarkable things:
Full access for 10 months from enrolment.
The CMI Level 5 Certificate in Management and Leadership is designed for practising or aspiring middle managers who want to strengthen their ability to manage teams, projects, and operations effectively.
For Learners:
For Organisations:
CMI (the Chartered Management Institute) is the UK's only chartered professional body focused exclusively on management and leadership. CMI sets the benchmark for management practice, and its qualifications are approved and regulated by Ofqual.
CMI qualifications run from Level 3 up to Level 8, offering a clear progression route from first-line management to senior strategic leadership. Learners also gain professional CMI membership and the opportunity to work towards Chartered Manager status — a distinction only a small proportion of UK managers hold.
Key reasons to choose CMI Qualifications:
Foundation Chartered Manager is a professional status awarded by CMI for managers in the early stages of their career — and it comes included with this qualification. Because this programme is mapped against the CMI Professional Standard, fCMgr status is awarded automatically on successful completion — no extra assessment, no extra cost.
Foundation Chartered Manager status and CMI membership are awarded and administered by the Chartered Management Institute. fCMgr is awarded on completion of eligible CMI Level 3–7 Management & Leadership qualifications and CBIT–CMI Recognised courses. Membership terms are set by CMI and may change.
To enrol in the CMI Level 5 Certificate in Management and Leadership, learners must meet the following entry requirements.
Be 18 years of age or older.
Hold a Level 4 qualification, or have equivalent relevant experience in a management or supervisory role.
Possess the ability to complete the Level 5 course.
The course is offered in English. You must possess considerable competency in English.
For each module you study, you will complete a written assignment of 2,000–2,500 words and submit it online via your MyLearnDirect learning portal. Your submitted assignments will be assessed by a dedicated tutor who will provide feedback to support your progress.
We have a range of units available for this CMI Level 5 qualification, and you can select the units depending on your career goals and progression following the rules of combination.
Rules of Combination
To achieve this qualification, you must complete any combination of units to a minimum of 13 credits (130 TQT hours).
There is a barred combination of units – if you are taking 502, you cannot select 503, 505 or 511, and if you are taking 526, you cannot select 501 or 502.
You cannot select Unit 608 as part of this qualification.
Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.
Aims of unit
Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. Learners will evaluate the impact of an organisations structure and governance on management and leadership. They will explore theoretical models, management and leadership styles and approaches designed to promote a culture of mutual trust, respect and support.
Learning Outcomes:
Aims of unit
The ability to lead individuals and teams to success is arguably the most important skill a manager can possess. This unit focuses on the essential management and leadership skills required to fulfil this challenging but rewarding role. The unit opens by focusing on the theoretical and practical approaches to developing, leading, and managing teams (remote or multi-disciplinary). The manager will look at techniques to assess current and future team capabilities, including the role of recruitment, selection and staff development which supports this. On successful completion of the unit, the manager will not only know the principles of managing individuals and teams, but they will understand approaches for supporting, motivating and inspiring teams and individuals to exceed expectations.
Learning Outcomes:
Aims of unit
When individuals and teams are managed well, organisations thrive and staff satisfaction increases. The aim of this unit is to equip managers with an in-depth understanding of the theoretical and practical approaches to leading and managing teams effectively. Managers will identify the techniques used to monitor and manage individual and team performance, assess current and future capabilities and adopt approaches to respond to these. On successful completion of the unit, managers will not only understand how to meet the challenge of leading individuals and teams, they will know how to support, motivate and inspire them to exceed expectations.
Learning Outcomes:
Aims of unit
Managing the performance of staff is essential to the smooth running of an organisation. This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
Learning Outcomes:
Aims of unit
Teams play a vital role in enabling organisations to achieve their goals. This unit focuses on the purpose and characteristics of successful teams. Learners’ will review theoretical and practical approaches to team formation; and be able to analyse, and respond to challenges which occur when new teams are formed proactively.
Learning Outcomes:
Aims of unit
Equality, diversity and inclusion are important drivers of organisational performance, benefiting staff and stakeholders. This unit will enable managers to understand the business case for equality, diversity and inclusion and the role of managers in creating inclusive cultures. It focuses on the skills required for inclusive leadership and how to adapt leadership styles to support others in seeing the benefits of inclusion. It will enable learners to The learner will be able to analyse the requirements for managing, planning, implementing, monitoring and reporting on equality, diversity and inclusion initiatives.
Learning Outcomes:
Aims of unit
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy. This unit explores the principles and practices of delivering coaching and mentoring, and the impact these techniques can have in the development of a high-performance culture.
Learning Outcomes:
Aims of unit
Having a skilled and talented workforce is fundamental if an organisation is to succeed. As responsibility for individual and team development becomes increasingly devolved to managers, it is essential they have the knowledge, skills and capabilities to ensure development needs are successfully met. This unit has been designed to enable the learner to understand the role of the manager in workforce development, and the scope and purpose of development activities. They will also have opportunity to explore innovative approaches for delivering workforce development and how well chosen learning and development activities can contribute to a talent management strategy.
Learning Outcomes:
Aims of unit
Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed. This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Learning Outcomes:
Aims of unit
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks. This unit is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
Learning Outcomes:
Aims of unit
Recruiting and selecting staff is a major challenge in a competitive market. Organisations are increasingly looking for innovative approaches to recruit individuals from the broadest talent pool. This unit has been designed to equip learners with an understanding of the factors which impact on recruitment. They will know how to develop plans and strategies for selecting staff, and identify approaches for retaining the best of the best.
Learning Outcomes:
Aims of unit
All organisations need a workforce with skills and behaviours that will better enable them to meet their objectives. In competitive environments, having the right people in the right place and at the right time continues to be a challenge. The aim of this unit is to enable managers to understand the rationale for workforce planning and know how to develop a workforce plan to meet organisational objectives.
Learning Outcomes:
Aims of unit
The ability to manage projects is a vital skill for all managers. This unit focuses on the knowledge and skills required to manage projects successfully and overcome problems and challenges. It requires the learner to evaluate the methods and tools for planning tasks and activities, as well as knowing how to implement and manage project activities, build stakeholder relationships, manage resources and risk, monitor progress and report on outcomes.
Learning Outcomes:
Aims of unit
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. This unit has been designed to enable the learner to evaluate types and reasons for change within organisations and be able to select and apply theoretical models for its management. The purpose is not only to enable learners to develop the skills to manage change and achieve set objectives, but to do so in a professional manner with open and honest communication throughout the entire process.
Learning Outcomes:
Aims of unit
The ability to translate organisational objectives into operational plans is an essential management skill. The unit opens with the importance of understanding the strategic direction of the organisation and how to contribute to the strategic planning process. It then focuses on the knowledge and skills required to create and deliver operational plans. This includes the need to set key performance indicators, monitor quality and outcomes against the plan, and know how to effectively report on findings.
Learning Outcomes:
Aims of unit
Inadequate resourcing can impact on the ability to achieve objectives; whilst being over resourced has financial implications. This unit has been designed to enable managers to understand and respond to the challenge of managing and monitoring resources. Learners will understand the importance of effective and efficient resource use, identify and plan resource requirements and know how to procure resources in line with regulatory requirements.
Learning Outcomes:
Aims of unit
Innovation has the power to transform organisations, teams and individual performance. When a culture of innovation and entrepreneurship thrives, new ideas and initiatives flourish. This unit has been designed to enable learners to identify opportunities for innovation in the workplace (which may be in the form of new working practices, processes, new products or services), analyse the rationale for developing initiatives and know how to turn ideas into reality.
Learning Outcomes:
Aims of unit
Business outcomes are optimised when risks are identified and managed effectively. This unit has been designed to equip learners with an understanding of the scope and purpose of business risk management. This includes an evaluation of the types of business risks, the governance and approaches for managing these effectively, and how risk management can be implemented successfully within organisations.
Learning Outcomes:
Aims of unit
Quality may be defined as excellence, capacity, grade, worth or meeting customer expectations. Whilst the definition for quality can easily be found in a dictionary it is much harder to develop and maintain. This unit looks at the challenge of developing quality within organisations. It focuses on embedding continuous improvement into working practices. On successful achievement of this unit learners will understand the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.
Learning Outcomes:
Aims of unit
Financial management skills are essential for all managers regardless of whether there is a dedicated finance team within an organisation. Financial acumen enhances decision making skills, which in turn supports management of projects, tasks and functional areas. This unit has been designed to enable learners to understand how financial systems within organisations operate. Learners will evaluate the sources of finance for organisations, and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines. This unit has been designed to enhance the learner’s confidence and credibility in financial management, which will translate into improved management skills.
Learning Outcomes:
Aims of unit
The ability to analyse and manage data and information can lead to increased competitiveness, innovation, productivity and customer satisfaction. However, with data and information volumes increasing at unprecedented levels, the ability to interpret, use, and harness ‘big data’ can become an organisational challenge. The aim of this unit is to equip learners with an understanding of the purpose and practices of interpreting, managing and presenting business data and information to inform decision making.
Learning Outcomes:
Aims of unit
Delivering an exceptional customer experience is a challenge which requires skill, commitment, and an in-depth understanding of customer needs. The aim of the unit is to develop managers understanding of their role and responsibilities in managing the customer experience. Learners will develop an understanding of the key features of a customer service culture and the customer journey, which if managed effectively will impact on an organisations success.
Learning Outcomes:
Aims of unit
Marketing products and services is an activity which can be applied to a myriad of different business contexts. From utilising technology to create new processes and support services to improve the customer experience through to developing or adapting products or services to meet changing needs, the principles of marketing remain the same. The aim of this unit is for the learner to understand the role of marketing to achieve organisational objectives. The learner will analyse the marketing environment, understand how to market a product or service and know how to judge the success of marketing outcomes.
Learning Outcomes:
Aims of unit
Research into approaches to management and leadership can lead to dynamic results. Innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving are just some of the results. Without research business can stagnate. The aim of the unit is for the learner to conduct management research which will have an impact on organisational practice. It is expected that learners will plan and manage a genuine project in the workplace or an academic enquiry relevant to an identified business need or challenge.
Learning Outcomes:
Aims of unit
Reflective practice is an essential management tool which supports the development of knowledge, skills and behaviours in the work place. By consciously analysing own performance, decision making, leadership and management skills (in different situational contexts); opportunities for on-going development can be identified. The aim of the unit is to equip learners with the understanding of the value of reflective practice, and how reflection can be used as the basis of a meaningful personal and professional development.
Learning Outcomes:
Aims of unit
The aim of this unit is to develop managers’ understanding of ethical leadership and the impact of culture and values on leadership. Managers will examine leadership models and the concept of empowerment, with consideration of techniques and methods for leading others.
Learning Outcomes:
Aims of unit
Corporate Social Responsibility (CSR) and sustainability are topics keenly related to organisational accountability. Definitions and approaches taken to manage and lead CSR and sustainability vary according to the type and purpose of an organisation and its governance. Approaches typically include the development of aims and objectives, policy and strategy, with the intent to address the impact of an organisation’s activity on society, the environment and a commitment to ethical and responsible conduct. The aim of this unit is to enable professional managers and leaders to understand CSR and sustainability in an organisational context. They will assess the enablers, constraints and barriers to its success, present a case for organisational engagement, identify approaches for its implementation and ultimately, identify strategies to gain ongoing stakeholder commitment.
Learning Outcomes:
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.
Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.
We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.
We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.
You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.
Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.
If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.
You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.
You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.
What are the payment methods?
The fee can be paid in either of the following methods:
Debit Card/Credit Card
PayPal
Bank Transfer
Do you offer a monthly payment plan?
Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.
Can I interchange the units?
As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.
If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.
What are the steps I need to follow once I decide to join you?
What does the allocated tutor provide to me?
What is the difference between Award, Certificate, Diploma or Extended Diploma?
CMI courses come in four different sizes. The size depends on the depth of the qualification and the duration you take to complete it.
CMI is regulated by four regulators: Ofqual in England, CCEA in Northern Ireland, Qualifications Wales, and the Scottish Qualifications Authority (SQA) — meaning all qualifications awarded by CMI are regulated.
Which CMI Management and Leadership course is right for me?
A CMI qualification is the perfect choice if you want to build or advance your career in management. CMI qualifications symbolise a global benchmark for excellence, as CMI is the only Chartered professional body in Management and Leadership. By studying a CMI course, you join a network of over 143,000 members globally, gaining access to the mentoring, support, and globally recognised learning resources that come with CMI membership.
CMI qualifications range from Level 2 to Level 8, with different levels relating to learners' career positions, roles, and responsibilities. Course content is designed to provide the skills and knowledge required for your current and future positions, roles, and responsibilities. Below is a broad overview of the qualifications and the roles they cover.
CMI Level 2
CMI Level 2 in Team Leading is designed for aspiring team leaders who wish to develop their knowledge and team-leading skills.
There are three qualifications in this suite. Choose depending on your goals and needs:
CMI Level 3
Designed for aspiring, supervisory, or first-line managers, offering a broad range of knowledge from team leading to project and resource management.
Three qualifications are available in the CMI Level 3 Principles of Management and Leadership suite:
CMI Levels 4 and 5
CMI Level 4 and Level 5 in Management and Leadership are designed for middle managers, focusing on developing core management skills such as managing resources, decision-making, recruitment, and information management.
For CMI Level 4, there are three qualifications to choose from based on your progression:
For CMI Level 5, there are four qualifications to choose from, based on your progression opportunities and the depth of qualification you need:
CMI Levels 6 and 7
These courses target senior management, specifically developed for those responsible for translating organisational strategy into effective performance.
CMI Level 6 in Professional Management and Leadership Practice is designed for individuals wishing to develop their professional management and leadership practice skills. Three qualifications are available — select one based on your experience and career aspirations:
CMI Level 7 in Strategic Management and Leadership Practice is designed for current or aspiring senior managers looking to develop strategic management and leadership skills to drive business activities and achieve organisational success. Four qualifications are available — choose based on your career progression, goals, and depth of study:
CMI Level 8
CMI is the only organisation offering Level 8, suited to C-level senior managers. This course primarily focuses on strategic management and developing performance management strategies.
You can enrol on any CMI course depending on your career aspirations and eligibility, but you should consider your role, responsibilities, and experience when choosing. Note that only the CMI Level 5, Level 6, and Level 7 Diplomas, and the Level 5 and Level 7 Extended Diplomas, will enable you to become a Chartered Manager.
What is Foundation Chartered Manager Status (fCMgr)?
Foundation Chartered Manager (fCMgr) is a professional status designed to help you gain a competitive advantage and start your management career journey with CMI membership benefits. This exceptional status as a Foundation Chartered Manager recognises you as an individual and proves you have the essential skills to be an effective manager. Moreover, the status demonstrates your commitment to further developing those skills to deliver better business results.
Eligibility to become Foundation Chartered Manager
You will be automatically eligible to become a Foundation Chartered Manager (fCMgr) if you complete one of the following courses with us.
What is Chartered Manager Status (CMgr)?
Chartered Manager (CMgr) is a professional recognition and the highest status a professional can achieve in management and leadership. Offered only by Chartered Management Institute, thousands of UK managers at all levels and across all sectors now hold Chartered Manager and highly value it – as shown by the remarkably high net promoter score of +67 and satisfaction and retention rates of 93% within the Chartered Manager report.
The Chartered Managers bring much value and contribute to the UK economy and businesses.
Why should you become Chartered Manager?
Benefits for Organisations
Chartered Managers have the potential to solve problems and deliver solutions for businesses:
Benefits for Individuals
Becoming a chartered manager will enable you to continue developing your skills throughout your career.
Fast Track to Chartered Status
You can fast-track to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing one of the courses below and with 3+ years of experience in a managerial role.
