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Management and Leadership Level-4

CMI Level 4 Certificate in Management and Leadership

Awarding Body: CMI 3–6 Months Min. 13 Credits 100% Online

The CMI Level 4 Certificate in Management and Leadership is designed for practising or aspiring middle managers. It focuses on developing personal management skills and growing professional capabilities such as decision-making, managing team dynamics and delegation competence.

Our CMI Level 4 Certificate in Management and Leadership, a shorter course than the Diploma, will give you all the necessary skills and competencies to become a manager.

You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression.

At a Glance
Who is it for?
Aspiring or practising managers who want to strengthen their management and leadership skills.
Avg. Completion Time
3–6 Months, studying at your own flexible pace.
Support Period
10 Months full access to the course and support.
All-Inclusive Fees
Course fees cover all costs including assessment and registration.
Course Materials
Learning resources and study guides developed by approved tutors.
Elevate Grade
Comprehensive assessment feedback from your tutor to elevate your knowledge.
Personal Tutor Meeting
Schedule online personal tutor meetings whenever you want.
Flexible Learning
Study from anywhere at your own pace, 100% online.
Study Method
Study 100% online, at your own pace, from anywhere in the world.
Dedicated Tutor Support
Unlimited support from subject matter-expert tutors.
Dedicated Support Desk
Raise queries, request tutor support and ask for a callback.
Unlimited Live Classes
Schedule on-demand live online classes for each module.
Why study CMI Level 4 Certificate in Management and Leadership?

This online CMI Level 4 Certificate in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career.

The CMI Level 4 Certificate in Management and Leadership course is for developing the role and skills of managers. It aims to develop personal management capabilities, effectively use information in decision-making and operations and develop skills in managing people.

Once completing the CMI Level 4 Management and Leadership course, you can progress to:

  • CMI Level 5 Qualifications in Management and Leadership
  • CMI Level 5 Qualifications in Coaching and Mentoring

Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 4 Certificate in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification.

CMI graduates achieve remarkable things:

  • 72% agree that their CMI qualification gave them a competitive edge in the job application process.
  • 89% agree they use the skills learnt on their accredited qualification in their current role.
  • 88% agree that the accredited qualification gave them good career prospects.
  • Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate.
  • Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager.
What is included in CMI Level 4 Certificate in Management and Leadership?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors, covering all key aspects of the syllabus.
Dedicated Tutor Support
Unlimited dedicated support from subject matter-expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the course.
All-Inclusive Fees
All assessment and registration fees are included in the course fee. No hidden costs.
24-Hour Portal Access
24-hour access to the MyLearnDirect online learning portal for studying at your convenience.
10-Month Support Period

Full access for 10 months from enrolment. 

Who is it for?

The CMI Level 4 Certificate in Management and Leadership is designed for individuals moving into, or already working in, a junior management role who want to strengthen their management and leadership capability.

  • Junior managers wanting to build a solid foundation in management practice.
  • Supervisors stepping up into their first formal management role.
  • Employees earmarked for a management pathway within their organisation.
  • Individuals wanting a practical, credit-bearing introduction to management fundamentals.
Junior Managers First-Time Managers Aspiring Middle Managers Supervisors Moving Into Management
Course Benefits

For Learners:  

  • Develop personal and management capabilities
  • Use of effective information to inform decisions
  • Development of managing people and teams
  • Develop operational skills

For Organisations:

  • Focusing on the specific leadership areas appropriate to you and your workplace.

Why Choose CMI Qualifications at SBTL?

CMI (the Chartered Management Institute) is the UK's only chartered professional body focused exclusively on management and leadership. CMI sets the benchmark for management practice, and its qualifications are approved and regulated by Ofqual.

CMI qualifications run from Level 3 up to Level 8, offering a clear progression route from first-line management to senior strategic leadership. Learners also gain professional CMI membership and the opportunity to work towards Chartered Manager status — a distinction only a small proportion of UK managers hold.

Key reasons to choose CMI Qualifications:

  • Royal Chartered Body — As the UK's only chartered institute for management and leadership, CMI's awards carry a professional standing few other bodies can offer.
  • Ofqual Regulated — CMI qualifications are approved and regulated by Ofqual, so they meet demanding national quality standards.
  • Professional Membership Included — Learners typically receive CMI membership alongside their award.
  • Pathway to Chartered Manager Status — Learners can work towards Foundation Chartered Manager (FCMgr) status early in their career, progressing to full Chartered Manager (CMgr) status.
  • Employer-Trusted — CMI qualifications and membership are valued by employers across public, private, and third-sector organisations.
  • University Progression — Many CMI qualifications carry credit recognition, supporting progression onto degree and postgraduate management study.
Pathways & Progression
Academic Pathway
Progress to Level 5
  • CMI Level 5 Award in Management and Leadership
  • Direct progression on successful completion
Professional Recognition
Chartered Manager Route
  • Foundation Chartered Manager (fCMgr) status on completion
  • Fast-track to full Chartered Manager (CMgr) via the Qualified route
  • Post-nominals that evidence your professional standing
Career Growth
Career Pathways
  • Department Manager 
  • Operations Manager 
  • Builds a pathway toward broader, cross-functional management responsibility.
Industry Recognition
Professional Certification
  • Ofqual-regulated RQF Level 4 qualification 
  • Awarded by Chartered Management Institute (CMI) 
  • Valued by employers across the UK and internationally
Career Paths
Junior Manager
Middle-Level Junior Manager Role
Manages a team's daily performance and reports on outcomes to senior management.
Project Coordinator
Middle-Level Junior Manager Role
Plans and tracks project tasks, ensuring deadlines and resources stay on target.
Assistant Department Manager
Middle-Level Junior Manager Role
Supports a department manager in overseeing staff, budgets, and operational standards.
Included With This Course

Foundation Chartered Manager Status (fCMgr)

Foundation Chartered Manager is a professional status awarded by CMI for managers in the early stages of their career — and it comes included with this qualification. Because this programme is mapped against the CMI Professional Standard, fCMgr status is awarded automatically on successful completion — no extra assessment, no extra cost.

What you'll receive

  • Automatic fCMgr award on successful completion of your qualification.
  • The right to use the post-nominals fCMgr after your name.
  • 3 months' free CMI membership, with resources, events and support for your career journey from CMI's membership team.
  • A clear personal development roadmap to guide you towards full Chartered Manager (CMgr) status.

Your CMI membership, explained

  • You'll join CMI as an Affiliate member during your free membership period.
  • CMI's membership team will keep you updated with resources and events to support your development.
  • Feel you meet the criteria for a higher grade? You can upgrade your membership by contacting CMI's membership team directly.
  • After achieving fCMgr status, you can continue to full Chartered Manager via the Fast Track route whenever you're ready, by completing an eligible CMI qualification.

Foundation Chartered Manager status and CMI membership are awarded and administered by the Chartered Management Institute. fCMgr is awarded on completion of eligible CMI Level 3–7 Management & Leadership qualifications and CBIT–CMI Recognised courses. Membership terms are set by CMI and may change.

Entry Requirements

To enrol in the CMI Level 4 Certificate in Management and Leadership, learners must meet the following entry requirements. Our friendly admissions advisors are happy to review your case on an individual basis.

  • Age Requirement

    Be 18 years of age and over.

  • Prior Qualification Experience

    A previous Level 3 qualification or relevant management experience is required.

  • Course Capability

    Possess the ability to complete the Level 4 course.

  • English Language

    The course is offered in English. You must possess considerable competency in English.

Assessment

For each module you study, you will complete a written assignment of approximately 3,000 words and submit it online via your MyLearnDirect learning portal. The guideline word count for units within this qualification varies depending on the size and content of the unit, thus we kindly ask you to refer to your assessment brief and guidelines for each unit.

Written Assignment
Per Module
3,000 Words
Per assignment
Online Submission
Via MyLearnDirect
Tutor Assessed
Expert assessment
Syllabus

We have a range of units available for this CMI Level 4 course, and you can select the units depending on your career goals and progression following the rules of combination.

You need to complete any combination of units to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours.

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Click on each unit below to read a summary of the learning outcomes.
1
Unit 4001V1
Managerial Styles and Behaviour
60 TQT 6 Credits

Aims of unit

This unit is about the skills of effective and efficient managerial style and behaviour. It will assess how managerial styles and behaviour may be adapted in line with organisational expectations.

Learning Outcomes:

  • Understand how management style can influence managerial behaviour.
  • Understand the need to apply a range of management styles.
  • Understand assumptions about human nature and managerial behaviour.
2
Unit 4002V1
Managing Stakeholders’ Expectations
70 TQT 7 Credits

Aims of unit

This unit is about the identification of organisational stakeholders, determining and monitoring their expectations and identifying opportunities to enhance stakeholder provision.

Learning Outcomes:

  • Understand and know organisational stakeholders.
  • Understand primary and secondary stakeholder expectations.
  • Be able to develop provisions offered to primary and secondary organisational stakeholders.
3
Unit 4003V1
Understanding organisational culture, values and behaviour
70 TQT 7 Credits

Aims of unit

This unit is about understanding organisational culture, organisational and individual values, and their impact on behaviour.

Learning Outcomes:

  • Understand the concept of culture to an organisation.
  • Understand the impact of values that underpin individual and organisational performance.
  • Understand the relationship between values and behaviour.
4
Unit 4005V1
Management report writing
70 TQT 7 Credits

Aims of unit

This unit is about the skills of writing a management report, developing report objectives, gathering and analysing data and information, and drawing conclusions and making recommendations to meet objectives.

Learning Outcomes:

  • Understand the purpose of management reporting.
  • Be able to construct a written management report.
  • Understand the collection and analysis of data and information required for a written management report.
5
Unit 4007V1
Managing interviews
70 TQT 7 Credits

Aims of unit

This unit is about understanding different types of interview, the skills of managing interview process and follow through of interview outcomes.

Learning Outcomes:

  • Understand the contexts of different types of interview.
  • Understand the skills of interview techniques.
  • Understand the summarising, closing and follow up of interviews.
6
Unit 5001V1
Personal development as a manager and leader
60 TQT 6 Credits

Aims of unit

This unit is about assessing and improving individual management and leadership skills and competencies against objectives.

Learning Outcomes:

  • Be able to assess and plan for personal professional development.
  • Be able to plan the resources required for personal professional development.
  • Be able to implement and evaluate the personal development plan.
Study Mode

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support but can't attend scheduled live classes, then online learning is the perfect study method. You study at your own pace and set your own flexible schedule. We are dedicated to offering extensive learning support to simplify your learning journey, so we provide the option to schedule online personal meetings with your tutor at your convenience.

Our simplified online learning facilitates you to achieve high career growth without stress and dilemmas.

What's included in our online learning?
Learning Resources
Comprehensive learning resources and study guides developed by expert tutors which cover all the key aspects of the syllabus.
Tutor Support
Dedicated support from expert tutors throughout the duration of your studies.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support, and encouragement.
Dedicated Support Desk Portal
You can raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Grade
Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the programme.
Quality Learning Resources
Quality learning resources developed by expert tutors, which include learning pathway materials, lecture notes, study guides, case studies, etc., enabling you to apply your knowledge.
Assessment Resources
We offer comprehensive assessment resources and assessment guidelines to support you through each module.
Resources & Support

We are committed to providing unwavering support throughout your educational journey. Our dedicated support team is a crucial link between tutors and learners, ensuring that guidance, assessment feedback, and additional study assistance are delivered promptly and effectively.

Induction
Online and flexible learning induction to help you settle in and prepare for your online studies.
Tutor Support
Dedicated support from expert tutors throughout the duration of your course.
Personal Tutor Meetings
Schedule online personal tutor meetings whenever you want for guidance, support and encouragement.
Dedicated Support Desk Portal
Raise queries, request tutor support and ask for a callback whenever you need guidance and assistance.
Elevate Knowledge
Your tutors will provide formative assessment feedback for each module, helping you improve throughout the course.
Quality Learning Resources
Learning pathway materials, lecture notes, study guides, case studies and more.
Assessment Resources
Comprehensive assessment resources and assessment guidelines provided.
Study Guides
Structured study guides for every unit, keeping you on track and strengthening your understanding as you progress.
Why should I choose SBTL?

We focus on providing a sophisticated, flexible learning experience. Our courses are designed with 100% online learning so your studies fit around your full-time work and other commitments, letting you study from anywhere, at your own pace.

You'll also get dedicated tutor support, scheduled personal tutor meetings whenever you need them, and access to our Dedicated Support Desk portal to raise queries or request a call back.

How does online learning work at SBTL?

Our online learning gives you the flexibility to study when and where you want, with rich online learning resources and study guides developed by our expert tutors to provide structure, keep you motivated, and strengthen your understanding of the subject.

If you want a high level of structured guidance and support without attending scheduled classes, then online learning is the perfect study method for you. You study at your own pace and set your own flexible schedule. Our simplified online learning helps you achieve high career growth without stress and dilemmas.

You can schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement. When it comes to support, we have a dedicated support desk team so you can raise queries, request tutor support, and ask for a callback whenever you need guidance or assistance.

How will I get tutor support and other guidance?

You will have access to unlimited dedicated tutor support through our centralised Support Desk portal. You can schedule personal tutor meetings whenever needed and raise queries via the MyLearnDirect learning portal at any time.

  • Constructive formative feedback on every assignment to help you improve
  • Guidance on the proposed structure of your work
  • Regular discussion of your assignment progress throughout the course
  • Guidance on presentation — title page, contents, pagination, footnotes and Harvard referencing

What are the payment methods?

The fee can be paid in either of the following methods:

Debit Card/Credit Card

PayPal

Bank Transfer

Do you offer a monthly payment plan?

Yes. We offer flexible, low-cost and interest-free payment plans across all our courses and study methods, so you can spread the cost monthly and focus on learning.

Can I interchange the units?

As an approved centre, SBTL preselects the units for each course from those listed in the awarding body's specification, and the preselected units are shown on every course's details page.

If you'd like different units, you must request this before enrolment so we can confirm the learning resources are available. Once enrolment is complete, unit interchange requests can no longer be accommodated.

What are the steps I need to follow once I decide to join you?

              
1
Select your course — choose the course you want to pursue, making sure you meet the entry requirements.
              
2
Enrol — submit your order application via our website or by emailing admission@sbusinesslondon.ac.uk, then pay online or by bank transfer, as a single payment or in monthly instalments.
              
3
Get portal access — once payment and a compliance check (ID and eligibility) are complete, you'll receive your MyLearnDirect login, usually within 48 hours.
              
4
Induction — a comprehensive online induction helps you settle in and prepare for your studies.
              
5
Dedicated tutor — your allocated tutor and our academic support team assess your work and provide formative feedback before final submission.
              
6
Assessment — marks and grades are published via MyLearnDirect once your final submission is made.
              
7
Certification — receive your accredited certificate on successful completion, ready to progress your career or enrol on your next course with us.
            

What does the allocated tutor provide to me? 

  • Provide you with comprehensive guidance and support from start to finish of your course through the support desk portal.
  • Our tutors don't just provide academic support; throughout your learning journey, they strive to build confidence, foster aspiration, and encourage a love for learning
  • Offer constructive formative feedback on your assignments, which can help you to improve your assignments. 
  • Offer guidance on the proposed structure.
  • Discuss the progress of your assignments with you during the course.
  • Provide guidance on presentation, such as the title page, contents page, pagination, footnoting and Harvard Referencing.

What is the difference between Award, Certificate, Diploma or Extended Diploma?

CMI courses come in four different sizes. The size depends on the depth of the qualification and the duration you take to complete it. 

  • Award: A concise and short course, which the learners typically take two to four months to complete. 
  • Certificate: It provides substantial knowledge and skills and typically takes three to six months to complete.
  • Diploma: A broad learning programme which learners typically take six to ten months to complete.
  • Extended Diploma: A broad and extensive learning programme, which learners typically take twelve to fourteen months to complete.
Are CMI courses regulated?

 CMI is regulated by four regulators: Ofqual in England, CCEA in Northern Ireland, Qualifications Wales, and the Scottish Qualifications Authority (SQA) — meaning all qualifications awarded by CMI are regulated.

Which CMI Management and Leadership course is right for me?

A CMI qualification is the perfect choice if you want to build or advance your career in management. CMI qualifications symbolise a global benchmark for excellence, as CMI is the only Chartered professional body in Management and Leadership. By studying a CMI course, you join a network of over 143,000 members globally, gaining access to the mentoring, support, and globally recognised learning resources that come with CMI membership.

CMI qualifications range from Level 2 to Level 8, with different levels relating to learners' career positions, roles, and responsibilities. Course content is designed to provide the skills and knowledge required for your current and future positions, roles, and responsibilities. Below is a broad overview of the qualifications and the roles they cover.

CMI Level 2
CMI Level 2 in Team Leading is designed for aspiring team leaders who wish to develop their knowledge and team-leading skills.

There are three qualifications in this suite. Choose depending on your goals and needs:

CMI Level 3
Designed for aspiring, supervisory, or first-line managers, offering a broad range of knowledge from team leading to project and resource management.

Three qualifications are available in the CMI Level 3 Principles of Management and Leadership suite:

CMI Levels 4 and 5
CMI Level 4 and Level 5 in Management and Leadership are designed for middle managers, focusing on developing core management skills such as managing resources, decision-making, recruitment, and information management.

For CMI Level 4, there are three qualifications to choose from based on your progression:

For CMI Level 5, there are four qualifications to choose from, based on your progression opportunities and the depth of qualification you need:

CMI Levels 6 and 7
These courses target senior management, specifically developed for those responsible for translating organisational strategy into effective performance.

CMI Level 6 in Professional Management and Leadership Practice is designed for individuals wishing to develop their professional management and leadership practice skills. Three qualifications are available — select one based on your experience and career aspirations:

CMI Level 7 in Strategic Management and Leadership Practice is designed for current or aspiring senior managers looking to develop strategic management and leadership skills to drive business activities and achieve organisational success. Four qualifications are available — choose based on your career progression, goals, and depth of study:

CMI Level 8
CMI is the only organisation offering Level 8, suited to C-level senior managers. This course primarily focuses on strategic management and developing performance management strategies.

You can enrol on any CMI course depending on your career aspirations and eligibility, but you should consider your role, responsibilities, and experience when choosing. Note that only the CMI Level 5, Level 6, and Level 7 Diplomas, and the Level 5 and Level 7 Extended Diplomas, will enable you to become a Chartered Manager.

What is Foundation Chartered Manager Status (fCMgr)?

Foundation Chartered Manager (fCMgr) is a professional status designed to help you gain a competitive advantage and start your management career journey with CMI membership benefits. This exceptional status as a Foundation Chartered Manager recognises you as an individual and proves you have the essential skills to be an effective manager. Moreover, the status demonstrates your commitment to further developing those skills to deliver better business results.

Eligibility to become Foundation Chartered Manager 

You will be automatically eligible to become a Foundation Chartered Manager (fCMgr) if you complete one of the following courses with us. 

What is Chartered Manager Status (CMgr)?

Chartered Manager (CMgr) is a professional recognition and the highest status a professional can achieve in management and leadership. Offered only by Chartered Management Institute, thousands of UK managers at all levels and across all sectors now hold Chartered Manager and highly value it – as shown by the remarkably high net promoter score of +67 and satisfaction and retention rates of 93% within the Chartered Manager report.

The Chartered Managers bring much value and contribute to the UK economy and businesses. 

£13k
Average pay rise on becoming Chartered
£62k
Extra revenue generated per year (£310k over 5 yrs)
£22.4k
Added to the UK economy each year, per manager

Why should you become Chartered Manager?

  • To maximise your productivity and enhance your earnings potential
  • To improve your employability and impact at the workplace 
  • To enhance your personal and career development 
  • To become an effective manager and leader

Benefits for Organisations

Chartered Managers have the potential to solve problems and deliver solutions for businesses:

  • 95% say that Chartered Managers possess skills to achieve organisational results
  • 81% say that they could utilise their managerial skills since becoming Chartered to lead and manage people and manage change
  • 78% say that they have positively impacted the wider team in their organisation, such as increased employee engagement since becoming a Chartered Manager. 

Benefits for Individuals

Becoming a chartered manager will enable you to continue developing your skills throughout your career. 

  • 91% say their self-awareness has significantly improved
  • 81% say their management skills have enhanced
  • 76% say that the status of Chartered Manager gives them an "ultimate competitive advantage."

Fast Track to Chartered Status

You can fast-track to apply for Chartered Manager status, the ultimate professional accolade for managers, after completing one of the courses below and with 3+ years of experience in a managerial role.