CMI Level 3 Diploma in Management Coaching and Mentoring


The Level 3 qualifications in Coaching and Mentoring are designed to help managers to improve their communication and mentoring skills, performance in their coaching and mentoring role and improving their efficiency. The program is ideally suited to First Line Managers, Supervisors and Team leaders.

DIPLOMA : The Level 3 Diploma in Coaching and Mentoring is designed for supervisors and first line managers. It builds on the learning gained in the Certificate and introduces organisational culture, values and behavior while developing your skills in managing team dynamics and equality and diversity.

  • All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace.
  • Will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories.
  • A nationally – recognised qualification, the credits earned at this course can be transferred to other courses, if the students want to pursue MBA or any other Masters.
  • On successful completion of the course the students will be able to demonstrate their proficiency in the various management practices which will improve their chances of making a successful career progression.

Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK’s very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status – the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects.

  • Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBL Support Desk Portal.
  • Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team.
  • Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.
  • Formative assessment feedback will be provided by the tutors to improve the learners’ achievements.
  • Assessment materials are accessible through our online learning platform
  • Supervision for all modules
  • Multiplatform accessibility through online learning platform. This facilitates SBL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students’ opportunity to study as per their convenience.
  • Live Classes (for Blended Learning Students only).
  • Time-constrained scenario-based assignments
  • No examinations

Learners must:

  • Be 18 years of age and over
  • Have considerable work experience as a team leader or a similar role.
  • Possess the ability to complete the Level 3 Qualification

CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications:

  • CMI Level 3 Qualifications in First Line Management
  • CMI Level 5 in Management Coaching and Mentoring
  • The opportunity to work towards Chartered Manager status, the highest accolade in the management profession and awarded only by CMI
  • Employers highly value the qualifications awarded by Chartered Management Institute and over 80% of managers opine that a CMI qualification is an essential component of becoming a professional manager.
  • Boost employee morale and engagement.
  • Boost employee morale and engagement. According to Engage for Success (2013) about 65% of the employees do not have trust in managers. Comparing to other developed countries the UK has 6% lower average engagement (Kennexa, 2011)
  • Networking at any of our events around the UK or via our online community, including regional conferences, bespoke webinars and industry speakers.
  • Access to our research and insight content, including Professional Manager magazine, delivered to your door and available online.
  • The opportunity to be a part of CMI Achieve, our online coaching and mentoring programme that matches experienced managers and leaders with those looking to develop skills and knowledge

Learners need to complete all Group A units and any combination of units to a minimum of 7 credits from Group B. Learners need to complete a total of 37 credits to achieve this qualification. The minimum Total Qualification Time is 370 hours, including 145 Guided Learning Hours

Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBL website because we need to make sure the availability of learning materials for the requested unit(s). SBL will reject an application if the learning materials for the requested interchange unit(s) are unavailable.

Learners are not allowed to make any request to interchange unit(s) once enrolment is complete.

Reference No : Unit 3011V1

Credit : 7 || TQT : 70

"The unit Principles, skills and impact of coaching and mentoring have a credit value of 7, 30 GLH and 70 TUT. Coaching helps to create a positive and substantial change in individuals and to support the exchange of information from the mentor/guide to the person. This unit will give information and perception of what mentoring, and coaching is and how it functions within the organisations. "

Reference No : Unit 3012V1

Credit : 6 || TQT : 60

The unit have a credit value of 6, 20GLH and 60 TUT. A team is considered as a group of individuals each having different perspective and it is important to mentor and to pr

Reference No : Unit 3013V1

Credit : 5 || TQT : 50

"The unit have a credit value of 5,20GLH and 50 TUT. This unit is tied in to provide the support to a person’s development for understanding goals related to the organisation, future opportunities and understanding the industry by equally focussing on coaching and mentoring "

Reference No : Unit 3014V1

Credit : 7 || TQT : 70

"The unit have a credit value of 7, 30GLH and 70 TUT. The unit is about how to enable the individuals and clients to achieve their potential by making significant changes in their thinking regarding the work process and knowledge. "

Reference No : Unit 3015V1

Credit : 5 || TQT : 50

"The unit have a credit value of 5, 20GLH and 50 TUT. This unit is about evaluating the coaching and mentoring process and identifying development opportunities for the coach, mentor, which will lead to the development of the organisation. "

Reference No : Unit 4004V1

Credit : 7 || TQT : 70

"The unit have a credit value of 7, 25GLH and 70 TUT. This unit is about recognising the abilities of an individual and how they will interact within the group and how team dynamics can be attained when the team members work collectively with mutual trust "

Delivery Methods

School of Business London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBL is the Block Delivery of Online Live Classes. Learners enrolled at SBL on blended learning are offered a block delivery of online live classes, which can be booked in advance on their convenience at additional cost. These live classes are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business London is dedicated to offering excellent support on every step of your learning journey. School of Business London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

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